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NDS Quality and Safeguards Sector Readiness Project WA

The NDS Quality and Safeguards Sector Readiness Project WA supports disability service providers in Perth metropolitan WA, to meet the requirements of the NDIS Quality and Safeguards Commission.

Optimising your recovery from the pandemic - Orima presentation

Orima, one of Australia's largest research evaluation and data services company, presents their findings on the experiences of people with a disability and workforce sentiments throughout the pandemic.

Victorian Disability Workforce Environment Scan

Victorian Disability Workforce Environment Scan for 2022, prepared by NDS, to support the Victorian disability sector through the COVID-19 pandemic.

Member Webinar: Complaints Management Masterclass with On Track Investigations

Illustration of person man using a laptop and sitting on a giant red play button with the title NDS Member Webinar

Complaints are an important source of information from your customers about the way your organisation is performing. When managed well, complaints can form the basis for continuous improvement activities, strengthen client relations and help develop exceptional skill sets in your staff.

Managed poorly, complaints can result in a permanent rupture of the relationship with the client, ruin your organisational reputation, or even result in inaction with significant outcomes.

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