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RICM Risk, Incidents and Complaints Management: NDIS Commission: Reportable Incidents Webinar

A woman using a wheelchair is next to a woman kneeling down and speaking with her. They are in a park. Blue background with white text on right reads Risk, Incidents and Complaints Management. RICM logo on top.
Location: National (online)
Date: 10/05/2024
Registration
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Please join Chriselle Athanasiou, Director Incident Intake and Early Resolution at the NDIS Quality and Safeguards Commission in this overview of Reportable Incidents.

Chriselle will share what a good incident report looks like, potentially saving a lot of back and forth for providers.

Areas that the sector has sought regular advice on such as reporting medication errors and expectations regarding police reporting and providing reference numbers will be discussed.

Chriselle will speak to incident data and what providers might learn from this. The session will also explore general expectations of the Commission.

There will be a facilitated Q and A session. Resources to respond and document incidents for sole, small and medium providers will also be shared.

Please note: This webinar will not be recorded

Who Should Attend?

CEOs, Quality Managers, Operational Managers, and Senior Leaders.

Event Details

Date: Friday 10 May
Time: 11:00 am to 1:00 pm AEST
Location: Online

Cost

This is a workshop in the Risk Incidents and Complaints Management (RICM) workshop series, and is provided free through funding from the Australian Government.

Contact information

For any enquiries, please contact Sarah Nicoll, Head of Quality and Safeguards, submit enquiry/feedback, show phone number