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NDIS Simple Financial Management

two people having a discussion in front of a laptop
Location: eLearning
Date: 1/01/2021 to 31/12/2021

NDIS Simple Financial Management is an online training program designed to support providers operating in an NDIS environment to understand the financial levers that underpin the sustainability of their organisation.

This series acknowledges that support leaders “signed up to make a difference – not a profit”. It also acknowledges that they are busy people who tend to focus on the urgent because they don’t always have time for the important. The series of webinars explores key financial levers and provide simple worked examples, questions, models and templates.

About the Facilitator

This program is delivered by Insight First, Tim Flowers, Principal and Elton Teh, Consultant.

Tim Flowers has extensive experience with all facets of the risk, economic management and change requirements of not-for-profit entities. His area of specific expertise is managing risk and change through the marketisation of human services embracing NDIS transition, ADE reform, DES reform, aged care deregulation and community health changes driven by the Productivity Commission blueprint. His recent sector experience includes advisory and audit work for many disabilities, health and aged care providers in Victoria, New South Wales and Queensland.

Topic 1 – NDIS transition and cash

Explores cash flow and working capital in the context of NDIS transition, and for many other projects and purposes.

View webinar

  • What is “cash”?
  • How much do we have?
  • How much might we need for our NDIS transition?
  • How do our actions change possible outcomes?
  • What do we need to remember?

Worked Example [xlsx]

Topic 2 – Corporate overheads

Explores corporate overheads, including how much is spent, what is important and what you should get for your spending.

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  • What is corporate overhead?
  • What should we get for our spending?
  • How much do we spend?
  • Why is it important?
  • How do our actions change possible outcomes?
  • What do we need to remember?

Worked Example [xlsx]

Things to Remember (a cheat sheet on Corporate Overheads) [PDF | Word]

Topic 3 - Support margin and growth

Explores how much you make on each support type, how growth impacts profitability and how we can achieve good growth together.

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  • What is support margin?
  • What is volume growth?
  • How do different NDIS products impact margin and growth?
  • How much do we make on each support?
  • How do we achieve good growth?
  • How do our actions change possible outcomes?
  • What do we need to remember?

Things to Remember (a cheat sheet on Support Margins and Growth) [PDF | Word]

Topic 4 – Smart product design

Explores what supports are offered and how to improve these.

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  • What is smart support design?
  • Why is it important?
  • What support types do we currently offer?
  • How can we improve the supports we offer?
  • What do we need to remember?

Things to Remember (a cheat sheet on Smart Product Design [PDF | Word]

Topic 5 - Audit controls and exception reporting

Explores management of risks in NDIS delivery.

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  • What are the exception reports and audit controls?
  • Why are they important?
  • What are the biggest risks in our NDIS delivery?
  • What protections are in place?
  • Who manages these risks?
  • What do we need to remember?

Topic 6 – Intelligent Design - Product Refinement

Explores levers for change and how to change to break even.

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  • How do I charge loss-making supports to break even?
  • What are the levers for change?
  • How do I actually change levers?
  • How do these levers affect satisfaction and outcomes?
  • What do I need to remember?
Contact information

For any enquiries, please contact Sarah Fordyce, State Manager Victoria, 03 8341 4303,