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DES data underscores 2020 service delivery challenges
3/02/2021
NDS has conducted an analysis of the latest available monthly DES data for December 2020. The data clearly illustrates that 2020 was an extremely challenging year for providers, participants and employers alike. The most important points to note include:
Given the challenges evident in the data outcomes above, NDS will continue to advocate for enhanced data support for DES providers. This should specifically include the more timely release of Star Ratings and the provision of far more detailed monthly data. NDS members have repeatedly expressed concern that the level of detail in the monthly DES data report is insufficient.