Almost 400 members across Australia responded to our annual membership satisfaction survey earlier this year. Thank you to our members who completed the survey. Your insights are invaluable in informing our work and ensuring we continue to provide the practical supports you need and advocate for the issues that matter most to you.The survey tells us that NDS is respected in the sector and that our members value NDS’s unified and collective voice. Our greatest asset, the staff of NDS, are held in high regard by members with more than 80 per cent agreeing NDS staff are friendly and helpful and offer credible information and advice. The presence of managers in every State and Territory is critical to supporting our members, bringing strength and understanding of the local context in which our members are operating.It is pleasing that strategic priorities for members highlighted through the survey closely align with NDS’s newly created Lead roles in the areas of Quality and Safeguarding, NDIS, Workforce, and Employment.NDS is committed to driving sector change through effective and 'smart' advocacy on behalf of our members. Our survey tells us your key advocacy priorities for NDS are influencing legislation, policies, and funding at a National and State level, acting as the peak body for disability service providers and providing members with information on key issues.As a member-focused organisation, it’s great to see over the past 12 months NDS members have found our Updates — specifically the NDS News, CEO, Royal Commission, and COVID-19 updates — informative and relevant.NDS’s most valued and utilised products and services include the Learn, Development and Training Hub, Quality and Safeguarding Hub, Royal Commission Hub, Zero Tolerance Resources, COVID-19 Hub, and Workforce Hub.NDS’s conferences, events and training were well attended by NDS members last year and more than 90 per cent of NDS members would recommend NDS training, events and conferences.Through the survey and your feedback, NDS has identified themes and areas we are committed to improving, including:

NDS values our members' commitment and contribution to the disability sector and more broadly the Australian community. Together our united and diverse voices influence decision-making and produce stronger outcomes for a thriving and more inclusive disability sector.