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The disability workforce is transforming as the NDIS rolls out. Organisations are employing more people, and as services grow, many organisations are diversifying workforce roles and composition in response to market demands.

Tools featured here focus on recruitment, selection, on-boarding and induction.

Find higher quality, more experienced and more passionate care workers by advertising on - Australia's top job-search site for the not-for-profit sector and beyond. Call (03) 9419 5979 for details and to access a special NDS discount, or click here to advertise a job now:

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Promotion of Disability Support Work

This flyer has been developed to encourage job seekers with the right attributes to choose the disability sector as a place to work and have a career.  The flyer can be used anywhere jobseekers may be present.  The flyer can complement organisational workforce attraction materials.

Word of mouth

Many NDIS Providers value candidate recommendations from their existing workforce. Read a brief overview of Employee Referral bonus schemes.

There are a number of apps that may be useful in delivering this type of scheme. Examples include Care Friends and Odoo.

Values Based Recruitment

The Values Based Recruitment Toolkit provides a range of useful recruitment tools, ranging from interview guides to assessment centre exercises and information about psychological testing.


Group Interviews

JMS Group Interviews Word (50KB)

Interview questions for disability support worker roles

JMS Interviews Questions (31KB)

This tool enables an employer to gather information about potential and current employees’ literacy and numeracy skills.

It can help employers to see if people’s skills:

  • match the requirements of the position, or
  • require more development in the workplace, or
  • are not adequate for the position


Once new workers are employed, or during the recruitment process, you can access an industry-endorsed e-learning program that prepares people to work in today's disability sector. Completing the 5 modules takes on average between four to five hours.


This practical workbook, ‘Building a Diverse Workplace’, is a current and comprehensive resource to help organisations recruit and retain a culturally diverse workforce.


This Research to Action Guide sets out the key components of rural and remote workforce development in Australia with the existing research evidence. The Guide is useful for service and human resource managers who have been charged with building and sustaining a rural and/or remote workforce.


SkillsLink2Work is a toolkit to help carers identify and describe their skills and capabilities, as a way of assisting them to enter the paid workforce.

The website 'translates' the activities they have experience in to a personalised report of employment related skills which they can use with an employer or attach to a job application.