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Productive Conflict

Woman smiling to camera in an office environment
Location: National (online)
Date: 14/10/2021 to 15/10/2021
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This workshop is designed to enhance conflict resolution skills by examining what conflict is and how conflict affects people. You will explore positive and negative conflict and decide how conflict can be dealt with in your work and personal life. The workshop will examine some basic communication strategies and will promote the development of negotiation and influencing skills.

We will take a look at some of the deeper psychological drivers of our behaviours in conflict and why we use some of the dysfunctional behaviours we exhibit within the workplace.

Examples include:

  • Arguing
  • Belittling
  • Becoming overly dramatic
  • Becoming hypercritical
  • Revenge and looking to even the score
  • Sarcasm
  • Stonewalling and becoming non-receptive
  • Withdrawing and clamming up
  • Defensiveness
  • Dismissing opinions
  • Drama
  • Overpowering
  • Exaggerating the problem

Who should attend?

This workshop is for anyone who would like to improve their conflict resolution skills. 

Event details

Dates: Thursday, 14 October and Friday, 15 October
Time: 9.30am - 12.30pm
Location: Zoom meeting

This workshop is 3 hours a day across two days, making it a six hour workshop in total.

Cost (GST exclusive):

NDP members and staff from NDS Member organisations: $380 per person
Staff from a non-Member organisation: $570 per person

Contact information

For any enquiries, please contact Learn and Develop on