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Managing Change and Communication

people sitting in a circle having a discussion
Location: National (Online)
Date: 1/01/2020 to 30/06/2021
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This interactive e-learning module introduces frontline staff and supervisors to concepts and techniques for managing change in their organisation, and communicating with individuals during change.

The module explores:

  • The changing environment in which organisations are operating today (Volatile, Uncertain, Complex, Ambiguous – VUCA) and the impact of NDIS legislation
  • The importance of applying a VUCA approach to management, being an Agile organisation and basic organisational changes required to succeed in the new landscape
  • Basics of managing change and supporting individuals through change
  • Communication techniques to increase buy-in and help individuals navigate and embrace change
  • Techniques to communicate during change with individuals from diverse backgrounds

Fee structure (excludes GST) for a 12 month licence:

  • Individual access - $38
  • Tier 6 1-100 users - $450
  • Tier 5 101-250 users - $909
  • Tier 4 251-400 users - $2,008
  • Tier 3 401-550 users - $2,807
  • Tier 2 551-700 users - $3,306
  • Tier 1 701-2500 users - $3,505

Note: This course is available on the NDS Workforce Essential e-Learning Library Licence

Contact information

For any enquiries, please contact Learn and Develop at