If you or anyone you know needs help
- Lifeline: 13 11 14
- MensLine: 1300 789 978
- Kids Helpline: 1800 551 800
- 1800RESPECT: 1800 737 732
- National Disability Abuse and Neglect Hotline: 1800 880 052
- Aboriginal Family Domestic Violence Hotline: 1800 019 123
Zero Tolerance (an NDS initiative) assists disability service providers to understand, implement and improve practices which safeguard the rights of people
they support.
Find out more about the Royal Commission
RC releases issues paper on safeguards and quality
19/11/2020
The Disability Royal Commission has released an issues paper on Safeguards and quality, noting the Commission's interest in how safeguards and high-quality services prevent abuse, and how they can be improved.
The paper notes the importance of both formal and informal safeguards. Questions are raised in the paper about the features of high-quality services which prevent abuse, how laws and policies could be improved, the role of the NDIS Commission, and complaints processes. The paper considers 'quality services' to be those that 'involve individuals and staff in service design, encourage continuous improvement, and use available data to monitor performance and improve the service'.