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Zero Tolerance

Zero Tolerance (an NDS initiative) assists disability service providers to understand, implement and improve practices which safeguard the rights of people
they support.

Find out more about the Royal Commission

Royal Commission website

Make a submission to the Disability Royal Commission

Information Line: 1800 517 199
Monday to Friday from 9am to 5pm AEDT); or


RC looks at behaviour support plans and government bodies

Banner reads: Royal Commission Hearing Summary


A significant part of today’s hearing focussed on Behaviour Support Plans (BSP), with some witnesses raising concerns about BSPs, noting their funding is often inadequate. Evidence was also given that training of staff in implementing BSPs is often lacking.

A witness from provider, Multicap, emphasised BSPs may be written by practitioners, but need to be easy to use by front line support workers.

Some medications prescribed for mental illness may also be prescribed for managing behaviour. In the latter case, a BSP may not be developed but should be. Some witnesses asserted that medical practitioners were diagnosing mental illness to circumvent requirements associated with chemical restraint.

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