Remove state filters
Global Menu
Main Menu

If you or anyone you know needs help

  • Lifeline: 13 11 14
  • MensLine: 1300 789 978
  • Kids Helpline: 1800 551 800
  • 1800RESPECT: 1800 737 732
  • National Disability Abuse and Neglect Hotline: 1800 880 052
  • Aboriginal Family Domestic Violence Hotline: 1800 019 123

Zero Tolerance

Zero Tolerance (an NDS initiative) assists disability service providers to understand, implement and improve practices which safeguard the rights of people
they support.

Find out more about the Royal Commission

Royal Commission website

Make a submission to the Disability Royal Commission

Information Line: 1800 517 199
Monday to Friday from 9am to 5pm AEDT); or

Email DRC enquiries

RC hears from Disability Employment Service provider on case study

blue banner that reads Royal Commission Update


Day Two: A former manager gave evidence on behalf of AimBig and its sister company, Rehab Management. The witness was responsible for developing and overseeing the barista training program, BusyBeans.

Questions included if BusyBeans resulted in demonstrated long-term benefits, the impact of reducing Mzia's hours on her mutual obligations requirements, and whether the organisation's complaints policies and procedures were followed.

The RC asked why there was no training material available for Mzia to use at the outset of the BusyBeans program. The witness said initially a 'hands-on' approach was preferred, but they later realised training material was necessary, and incorporated material Mzia had developed.

Can't sign in? Become an NDS member today

  1. Create a website account
  2. Follow the emailed verification link
  3. Complete your membership application
Join now