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Complaints management in disability services

A good complaints management approach is key to safeguarding people with disability and a crucial building block in your organisational culture.

Tell us about the State of the Disability Sector

The State of the Disability Sector survey and Workforce Census is our major tool to capture your views on the state of disability policy and the operating environment.

Disability Jobs Connect

The Disability Jobs Connect program has been created to help people with a disability overcome the challenges of gaining employment and connect with potential employers who recognise the unique skills...

Victorian Disability Workforce Environment Scan

Close up photo of a hand holding pen, writing on a page with colourful graphs
Key benefits
  • A review of the key influences on providers’ ability to recruit, skill and manage the workforce requirements to provide quality disability services and meet their business objectives.
  • Recommendations about how NDS could support service providers to manage their workforce issues arising in the COVID-19 context.
  • Australian employers across most sectors are raising concerns about their inability to recruit sufficient workers.

Who is this for?

Victorian providers, board, CEO, HR managers, senior leaders

Further information

Prepared by NDS, as part of the Victorian Safer and Stronger Project funded by the Department of Families, Fairness and Housing to support the Victorian disability sector through the COVID-19 pandemic.

The purpose of this disability workforce environmental scan is to review the key influences on providers’ ability to recruit, skill and manage the workforce requirements to provide quality disability services and meet their business objectives. This provides a guide for NDS to help address the workforce challenges and develop support priorities for 2022.

Related Resources

Contact information

For any enquiries, please contact Dianne Hardy, Lead, Disability Workforce Innovation, submit enquiry/feedback, show phone number