Quality and Safeguarding for Victorian Providers
National Disability Services is supporting Victorian service providers to transition to the NDIS Quality and Safeguarding framework, due to take effect in Victoria on the 1st July 2019.
A range of activities are taking place including regular News updates, a Community of Practice, Quality and Safeguarding forums and workshops, webcasts and podcasts.
Click to view each of the resources below.
NDS has developed a series of podcasts to talk about the changes for Victorian service providers under the new national quality and safeguarding arrangements. The podcasts are available on Itunes (apple) and Wooshka (android users). Topics include:
1) Quality and Safeguards arrangements under the new NDIS Commission
Victorian State Manager David Moody speaks to Fiona Still and Dave Relf about the new quality and safeguarding arrangements that will apply to Victorian service providers from the 1st of July 2018.
2) What do people who use disability services need to know about the changes coming under the NDIS Quality and Safeguards Framework?
Dave Relf, Victorian Manager, Quality and Safeguards, speaks to Peter Johnstone, NDIS participant and Eva Sifis from Voice At The Table about what service providers need to consider in relation to people who use their services, including informing people of the changes and ensuring that people with disability are involved in meetings and decision making processes.
(Podcast 2 - Soon to be released)
3) Voice at the Table
Dave Relf, Victorian Manager, Quality and Safeguards, speaks to Eva Sifis and Cameron Bloomfield from Voice at the Table. Voice at The Table (VATT), a project of the Self-Advocacy Resource Unit (SARU), aims to increase the number of people with cognitive disabilities sitting on boards, committees and advisory groups within government, service providers, community and mainstream organisations at a local, state and national level.
(Podcast 3 - Soon to be released)
4) Transitional Arrangements for Victorian Service Providers
Dave Relf, Victorian Manager, Quality and Safeguards, and Fiona Still, NDIS Sector Transition Manager at NDS talk about transitional arrangements for Victorian service providers in relation to:
- Worker screening
- The NDIS Code of Conduct
- Incident reporting
- Registration and Quality Assurance
5) What are Service Providers doing to prepare?
Dave Relf, Victorian Manager, Quality and Safeguards, speaks to Nathan Despott and Ella Joyce about what they are doing in their organisations to prepare for the changes to quality and safeguarding under the new national system. They provide useful perspectives from organisations of varying sizes, including an organisation that operates across a number of states.
(Podcast 3 - Soon to be released)
6) Complaints process
Dave Relf, Victorian Manager, Quality and Safeguards, speaks to Victorian Disability Services Commissioner Arthur Rogers about the role of the Disability Services Commissioner and the changes to complaints processes that will come into effect from the 1st of July.
7) Behaviour Support and Restrictive Practices
Fiona Still, NDIS Transition Manager, speaks to Dave Relf, Victorian Manager, Quality and Safeguards about changes to behaviour support and restrictive practices under the NDIS Quality and Safeguards Framework.
To be added soon
DHHS have produced a series of fact sheets for Victorian service providers:
Other Relevant Resources:
The NDIS Helpdesk is available to NDS members and Victorian service providers to respond to questions about quality and safeguarding and other NDIS-related questions
NDS is committed to supporting service providers through the Zero Tolerance initiative; a national, evidence-based framework to guide good practice and reinforce that abuse, neglect and violence are not OK.
The Zero Tolerance framework outlines actions for an organisation-wide human rights based approach,
A range of free and engaging resources have been developed to support the implementation of the framework. This includes including information for CEOs and boards, HR and management, supervisors and direct support staff.
For more information about Zero Tolerance, visit the website.
NDIS Quality and Safeguards Commission
NDS recommends that service providers visit the NDIS Quality and Safeguards Commission website regularly to keep up to date as new information is added
NDIS Commission webpage
The NDIS Commission provides a range of factsheets to support NDIS participants and providers to understand the various elements of the NDIS Quality and Safeguarding Framework. You can also find information on the following topics:
- NDIS Quality and Safeguarding Framework: Summary of the NDIS Quality and Safeguarding Framework
- NDIS Code of Conduct
- NDIS Worker Orientation Program: Quality, Safety and You
- Complaints Management
- Worker Screening
- Behaviour Support and Restrictive Practices
- NDIS (Restrictive Practice and Behaviour Support) Rules 2018
- Provider Registration
- Unregistered providers
- NDIS (Complaints Management and Resolution) Rules 2018
- NDIS (Incident Management and Reportable Incidents) Rules 2018