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NDS in WA 2020/21 Year in Review

Through a range of initiatives during 2020/21 NDS has supported our members, strengthened the WA disability services sector and delivered better outcomes for people with disability across Western Australia.

Strengthening Senior Leader Resilience and Wellbeing

SuperFriend CEO Margo Lydon and Beyond Blue CEO Georgie Harman speak honestly about resilience and wellbeing for leaders providing insights and practical actions.

Domestic and family violence training resources for the disability workforce

This resources provides foundational level domestic and family violence knowledge and skills and the ‘how to’ of organisational responses.

Person-Centred Practice Across Cultures resources

Person-Centred Practice Across Cultures resources

Person-Centred Practice Across Cultures is a series of resources focusing on the crucial importance of cultural awareness and sensitivity in disability support and service delivery.

The below 14 workbooks assist you to be sensitive to and maximise cultural and linguistic diversity in your work. They cover issues such as choice and control for CALD customers, attracting people, engaging with local communities, bilingual workers and interpreters, and the business case for culturally-sensitive service delivery.

The Person-Centred Practice Across Cultures project was designed by futures Upfront for NDS. Funding was provided by the NSW Department of Family and Community Services, Ageing, Disability and Home Care.

Empathy

Active Listening

Choice-making

Reflective Practice

Working Effectively with Interpreters

Terminology and Data

Making the Business Case

Creating a Culturally-responsive Person-centred Organisation

Leading Towards Cultural Responsiveness

Building a Diverse Workforce

Valuing Bilingual Workers

One Community at a Time

Making Links

Cross-cultural Story-based Marketing

Contact information

For any enquiries about the Person-Centred Practice Across Cultures resources, please contact: Indre McGlinn, Senior Communications Officer, 02 9256 3181, submit enquiry/feedback