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Workforce Essentials e-Learning Library

NDS is currently in consultation with the sector to determine the appetite for access to a growing suite of sector-specific e-learning content. Register your interest here. 

Workforce Compliance Platform

NDS has negotiated a subscription and transaction discount structure with TikForce. This will deliver a user-friendly compliance, credential and verification solution at low cost.

Insurance and Risk Management

Access insurance and risk management advice for disability service providers. 

Person-Centred Practice Across Cultures resources

Person-Centred Practice Across Cultures resources

Person-Centred Practice Across Cultures is a series of resources focusing on the crucial importance of cultural awareness and sensitivity in disability support and service delivery.

The below 14 workbooks assist you to be sensitive to and maximise cultural and linguistic diversity in your work. They cover issues such as choice and control for CALD customers, attracting people, engaging with local communities, bilingual workers and interpreters, and the business case for culturally-sensitive service delivery.

The Person-Centred Practice Across Cultures project was designed by futures Upfront for NDS. Funding was provided by the NSW Department of Family and Community Services, Ageing, Disability and Home Care.

Empathy

Active Listening

Choice-making

Reflective Practice

Working Effectively with Interpreters

Terminology and Data

Making the Business Case

Creating a Culturally-responsive Person-centred Organisation

Leading Towards Cultural Responsiveness

Building a Diverse Workforce

Valuing Bilingual Workers

One Community at a Time

Making Links

Cross-cultural Story-based Marketing

Contact information

For any enquiries about the Person-Centred Practice Across Cultures resources, please contact: Indre McGlinn, Senior Communications Officer, 02 9256 3181,