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Practical guides to the NDIS

Welcome to the NDIS Resource Library. Here you can explore key NDIS operational requirements and get access to practical guides to support disability service providers operating under the NDIS. The...

Workforce Resources

With the shift to personalised funding for disability supports, the introduction of the NDIS is placing significant pressure on service delivery to be more customer-centric than ever before. Lean NDIS...

NDS’s NDIS Sector Development Podcast

 In each episode of the podcast, NDS will be joined by special guests, discussing pertinent NDIS operational topics to inspire change for your organisation and its customers.

NDIS Business Process Guide

NDIS Business Process Guide banner

‘Doing business in the NDIS? A business process development guide for providers’ will assist leadership teams to determine their required business processes for operating in the National Disability Insurance Scheme business environment.

The Guide is available in PDF and accessible formats.

The Guide is designed to be used in a workshop using the below:

·         Workshop Outline
·         Decision-Tracking and Action Planning Tool

Draft policies are availabl here in accessible formats:

·         NDIS and Conflict of Interest Policy
·         Debt Management Policy
·         NDIS Business Process Policy

For providers who offer both disability and aged care supports, we have developed a summary of what’s different and what’s similar to assist in using the Guide.

The resources are designed to be used by providers without assistance. However, where State/Territory Governments have provided funding, we are able to offer in-house workshops free of charge or at heavily subsidised rates. In other States/Territories, NDS can offer assistance on a fee-for-service basis. Details here.