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National Standards for Disability Services Toolkit

This toolkit is designed to assist compliance with the National Standards for Disability Services 1, 4 and 6 through a range of policy, procedure and practice templates.
Key benefit points
- The toolkit assists organisations take action to improve their practices and support better outcomes for people with disability, families and carers as a result.
- The template allows organisations to adapt and amend the documents to the unique needs of each organisation.
- The accessible format supports active involvement by service users in development of providers' guiding policies and practices.
Who is this for?
Disability service organisations
Further Information
You can download the policy, procedure and practice templates below:
Toolikit Guidelines
Download Toolkit Guideline & Resources list (Word 15KB)Promoting and Protecting Rights overarching policy
Policy
Download Policy (WORD)Choice and Control
Policy & Procedures
Download Policy (WORD) Download Procedure (WORD)Supporting your choices
Easy Read
Download Easy Read(WORD)Safeguarding
Policy & Procedures
Download Policy(WORD) Download Procedure(WORD)Eliminating Restrictive Practices
Policy & Procedures
Download Policy(WORD) Download Procedure (WORD)Confidentiality
Policy
Staff Development Reflection
Reflecting on choice and safeguarding
Download reflecting on choice Resource(WORD)Feedback and Complaints
Complaints Policy & Procedure
Download Policy(WORD) Download Procedure(WORD)Whistle-blower Policy
Complaints management resources
Download Instructions(WORD) Download Register(WORD)Code of Conduct
Code of Conduct Policy
Download Policy template(WORD) Easy Read(WORD)Involvement
Policy & Procedure
Download Policy(WORD) Download Procedure(WORD)
Consultation
Continuous improvement
Policy & Procedure
Download Policy(WORD) Download Procedure(WORD)Making services better - Easy English
Download Resource(WORD)Risk Management
Policy
Direct health Supports
Policy
Conflict of interest Policy
Policy
Social Media Policy
Policy
Service Management resources
Business Case Template
Code of conduct - staff committment
Download Resource(WORD)Continuous improvement - Register & plan
Download Plan(WORD)Risk Register
Guide
Quality practice guide
Setting up a Policy Group
Terms of reference - Policy Development and review group
Action Plan
Policy and Procedures Register
Download Policy template(WORD)Download Procedure template(WORD)