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Safer and Stronger Board series: COVID Challenges and Ensuring Organisational Sustainability

This webinar series focuses on organisational issues arising from the COVID-19 pandemic for board members

NDS in WA Year in Review 2019/20

NDS in WA is pleased to present its 2019/20 Year in Review.

Referoo - Fast, simple and secure online reference checks

Referoo is a leading online reference checking tool, designed to make it easy for you to generate fast and secure reference checks that are customisable to any business.

Member Webinar: Complaints Management Masterclass with On Track Investigations

Illustration of person man using a laptop and sitting on a giant red play button with the title NDS Member Webinar

Complaints are an important source of information from your customers about the way your organisation is performing. When managed well, complaints can form the basis for continuous improvement activities, strengthen client relations and help develop exceptional skill sets in your staff.

Managed poorly, complaints can result in a permanent rupture of the relationship with the client, ruin your organisational reputation, or even result in inaction with significant outcomes.

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