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Proposed new wage structure for the Supported Employment Services Award

NDS has developed an infographic setting out the key elements and implementation timeframe of the FWC’s proposed wages framework for supported employment.

NSW Worker Screening: What you need to know

NDS were joined by Michael Rosmalen, Director NDIS Worker Check, NSW Office of the Children's Guardian for an overview of the NDISWC application process.

Outcomes with Burke and Beyond

Burke and Beyond share their Next Step transition program which focuses on working with groups of young people, in gaining necessary life skills to be a part of their community.

Member Webinar: Complaints Management Masterclass with On Track Investigations

Illustration of person man using a laptop and sitting on a giant red play button with the title NDS Member Webinar

Complaints are an important source of information from your customers about the way your organisation is performing. When managed well, complaints can form the basis for continuous improvement activities, strengthen client relations and help develop exceptional skill sets in your staff.

Managed poorly, complaints can result in a permanent rupture of the relationship with the client, ruin your organisational reputation, or even result in inaction with significant outcomes.

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