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Tasmanian Quality and Safeguarding Roundtable – Webinar

This recorded webinar is part of the NDS Quality and Safeguarding Roundtable series in Tasmania which is proudly supported by the Tasmanian State Government

Member Webinar: WHS and COVID-19 - considerations during recovery

This interactive webinar was facilitated by Sue Smith, NDS’s WHS Advisor and discussed how to operate a safe service, cleaning, health monitoring, PPE, working from home or remotely and resources...

Member Webcast: Striving for positivity during times of negativity

Wellness Webcast #7 | This NDS Member Exclusive COVID-19 series webcast focuses on wellness and features Scott Williams, The Happy Human.

Member webcast: Complaints Management and Resolution

NDIS Quality and Safeguarding series: Complaints Management and Resolution

Under the NDIS Commission, providers are required to have a complaints management system that complies with the Complaints Management and Resolution Rules.

What does that involve? This member-exclusive webcast explores the answer to that question and the expectations of providers in relation to their handling of complaints.

The webcast also looks at the Commission’s own role as a complaints handling agency and the procedures it follows to investigate and resolve complaints against providers.

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