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Aboriginal and Torres Strait Islander Employment Guide and Toolkit

This Guide and Toolkit has been developed to support Aboriginal and Torres Strait Islander employment across the disability sector.

Practical Guidance to Operating in the NDIS

This document provides guidance to providers as they change and adapt to the new systems and processes introduced by NDIS.

Allied Health Workforce Resource

The resources assist the disability sector meet the challenge of ensuring a sustainable Allied Health Workforce in the context of NDIS.

Member webcast: Complaints Management and Resolution

NDIS Quality and Safeguarding series: Complaints Management and Resolution

Under the NDIS Commission, providers are required to have a complaints management system that complies with the Complaints Management and Resolution Rules.

What does that involve? This member-exclusive webcast explores the answer to that question and the expectations of providers in relation to their handling of complaints.

The webcast also looks at the Commission’s own role as a complaints handling agency and the procedures it follows to investigate and resolve complaints against providers.

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