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September Triple N (NDS NEWS NSW) - Quality Management Systems

This webinar was the second in our monthly series Triple N - NDS News NSW. This webinar explored Effective Quality Management Systems.

August Triple N (NDS NEWS NSW) - NDIS Pricing

This webinar was the first in a series of regular webinars to keep NDS NSW members up to date and opportunities to access experts without having to leave your desks.

Aboriginal and Torres Strait Islander Employment Guide and Toolkit

This Guide and Toolkit has been developed to support Aboriginal and Torres Strait Islander employment across the disability sector.

Member webcast: Complaints Management and Resolution

NDIS Quality and Safeguarding series: Complaints Management and Resolution

Under the NDIS Commission, providers are required to have a complaints management system that complies with the Complaints Management and Resolution Rules.

What does that involve? This member-exclusive webcast explores the answer to that question and the expectations of providers in relation to their handling of complaints.

The webcast also looks at the Commission’s own role as a complaints handling agency and the procedures it follows to investigate and resolve complaints against providers.

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