Remove state filters
Global Menu
Main Menu

Latest Resources

Practical guides to the NDIS

Welcome to the NDIS Resource Library. Here you can explore key NDIS operational requirements and get access to practical guides to support disability service providers operating under the NDIS. The...

Workforce Resources

With the shift to personalised funding for disability supports, the introduction of the NDIS is placing significant pressure on service delivery to be more customer-centric than ever before. Lean NDIS...

NDS’s NDIS Sector Development Podcast

 In each episode of the podcast, NDS will be joined by special guests, discussing pertinent NDIS operational topics to inspire change for your organisation and its customers.

Member webcast: Complaints Management and Resolution

NDIS Quality and Safeguarding series: Complaints Management and Resolution

Under the NDIS Commission, providers are required to have a complaints management system that complies with the Complaints Management and Resolution Rules.

What does that involve? This member-exclusive webcast explores the answer to that question and the expectations of providers in relation to their handling of complaints.

The webcast also looks at the Commission’s own role as a complaints handling agency and the procedures it follows to investigate and resolve complaints against providers.

Can't sign in? Become an NDS member today

  1. Create a website account
  2. Follow the emailed verification link
  3. Complete your membership application
Join now