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Member Webinar: Worker Screening and Restrictive Practices

we explore the relevant NDIS Commission Rules and the settings in those jurisdictions where state and territory governments have made public their plans for changes in these areas.

Member Webinar: Workforce

This webinar will look at what providers can do to meet their workforce obligations under the new system.

Fundamentals for Boards

The Fundamentals for Boards resources provides links to tools and information to support board members operating in the NDIS environment.

Member webcast: Complaints Management and Resolution

NDIS Quality and Safeguarding series: Complaints Management and Resolution

Under the NDIS Commission, providers are required to have a complaints management system that complies with the Complaints Management and Resolution Rules.

What does that involve? This member-exclusive webcast explores the answer to that question and the expectations of providers in relation to their handling of complaints.

The webcast also looks at the Commission’s own role as a complaints handling agency and the procedures it follows to investigate and resolve complaints against providers.

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