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Disability Transport in Victoria: NDS Survey Findings and Recommendations

An overview of the findings from a survey of Victorian disability transport service providers, conducted by National Disability Services (NDS) in September 2018.

Member webcast: Incident Management and Reportable Incidents

This member-exclusive webcast covers Incident Management and Reportable Incidents.

Member webcast: Provider Registration

This member-exclusive webcast focuses on the registration requirements of NDIS providers.

Member webcast: Complaints Management and Resolution

NDIS Quality and Safeguarding series: Complaints Management and Resolution

Under the NDIS Commission, providers are required to have a complaints management system that complies with the Complaints Management and Resolution Rules.

What does that involve? This member-exclusive webcast explores the answer to that question and the expectations of providers in relation to their handling of complaints.

The webcast also looks at the Commission’s own role as a complaints handling agency and the procedures it follows to investigate and resolve complaints against providers.

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