Member Webinar: Complaints Management and Resolution

This webinar will look at the Practice Standards and Code of Conduct to understand the mandatory requirements of the new system, the purpose behind them and the ways in which providers can use these new processes to strengthen the quality of their services and safeguarding of their customers.

Who is this resource for?

This member-exclusive, recorded webinar is for all levels of staff who are interested or involved in the rollover to the NDIS Commission from July 1.