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Complaints management in disability services

A good complaints management approach is key to safeguarding people with disability and a crucial building block in your organisational culture.

Tell us about the State of the Disability Sector

The State of the Disability Sector survey and Workforce Census is our major tool to capture your views on the state of disability policy and the operating environment.

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COVID-19 Safer and Stronger: Disability Vaccine Champions

Portrait photos of three people within circles, text reads: COVID-19 Disability Sector Vaccine Champions, alongside the NDS and Victoria State Government logos
Key benefits
  • Three disability sector vaccine champions outline why they believe it's important to have a COVID-19 vaccination.
  • Taking the time to learn about the vaccines from credible sources helps with informed decision-making.
  • Vaccine champions are available to speak about the vaccine program to groups and organisations.

Who is this for?

CEOs HR managers Disability workers People with disability Boards

Webinar running time: 00:07:16

Further information

Deb Howcroft from NDS is joined by three disability sector vaccine champions:

  • Peter Romer, a house supervisor in regional Victoria who was initially hesitant about the vaccine,
  • Disability advocate Trish Malowney who talks about how her experience living with polio has driven her commitment to vaccination,
  • Uli Kaplan, a disability accommodation resident who's spent more than half his life in hospital explaining how he trusted the vaccine to keep him safe.

You can also listen to the podcasts with their full interviews.

Vaccine champions will come and talk to groups and organisations about why they believe it's important to have a COVID-19 vaccination. Send an email to to inquire.

Related Resources

Contact information

For any enquiries, please contact Deb Howcroft, Communications Officer, submit enquiry/feedback, show phone number