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NDIS Business Process Guide

'Doing business in the NDIS? A business process development guide for providers' will assist leadership teams to determine their required business processes for operating in the NDIS business environment.

2018 DES Reforms Briefing with Kerrie Langford

The DES Reforms Briefing webinar with Kerrie Langford discusses the key features of the DES paper that was released last week.

Not-for-profits and the NDIS: Toolkit for directors

This toolkit is structured around the domains of business operations for directors of not-for-profits navigating the NDIS.

Centre for Applied Disability Research (CADR)

Centre for Applied Disability Research (CADR)

A research centre established to improve the wellbeing of Australians with disability by gathering insights, building understanding and sharing knowledge.

What are the key benefits?
  • Access sector-level analysis that informs national policy settings and ensure services are designed and delivered on the basis of what works in practice
  • Receive regular updates on the latest disability research and evaluation findings from Australia and internationally
  • Through the ‘Clearing House’ access repository of links to a wide range of disability research and evaluation resources.

Who is this resource for?

Anyone can access the Centre for Applied Disability Research through www.cadr.org.au.

Visit the CADR website

Further Information:

National Disability Services has as one of its key priorities research and analysis that promotes good policy and service progress. With the assistance of the NSW Government, NDS established the Centre for Applied Disability Research (CADR) in late 2013 to deliver on this strategic priority.

The disability research agenda lacks critical mass, is not well coordinated, and is disconnected from a sustainable funding base. These immediate challenges can be met with purposeful collaboration if the many questions that need to be answered are to support progress on a once in a generation disability policy reform. A sustainable and mature research base requires focus, depth, quality and coherence.

One of the key findings of the 2014 audit of disability research in Australia (the Audit) was ‘that there is no critical mass of research on topics of priority to the National Disability Strategy, the National Disability Research and Development Agenda and the National Disability Insurance Scheme (NDIS)’.

CADR’s research program has been informed by the Audit and by our understanding of NDS member research interests and capacity. There is an urgent need for more applied and translational research. People living with disability, their families and carers, and the service providers they choose need to know ‘what works, for whom, under what circumstances, at what cost’ if the ‘right services are to be available at the right place and time, for the right price’. The success of service system is tightly coupled to an effective knowledge translation system.

Contact information
For more information contact Gordon Duff, General Manager - Sector Development and Research, 02 9256 3117,

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A set of self-assessment exercises that focus on business practice required under the NDIS. The exercises are structured around seven key questions.

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Every Australian Counts

Here to make sure the NDIS is delivered as promised and is the best it can be.

NDS Consulting

NDS Consultants have working experience and knowledge of the community services sector and expert knowledge across multiple business functions.