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Policy News
17/09/2019
Policy News

Disability provider obligations under the Portable Long Service Scheme in Victoria

Information on employer obligations under the Portable Long Service Scheme has been released by the Victorian Portable Long Service Authority.
Policy News
10/09/2019
Policy News

Changes for Government and Non-Government SDA providers as amendments to the Residential Tenancies Act come into effect

Changes include vacancy coordination, fire service and board/lodging.
Policy News
5/09/2019
Policy News

Streamlining Agreements: Victorian SDA Residential Agreement and Information Statements Released

Consumer Affairs Victoria release the new SDA lease agreements

NDS submission on ASBFEO discussion paper highlights key issues facing small providers

Two women in an office brainstorming session

1/07/2016

I need to know this because:
  • The establishment of the ASBFEO provides a new opportunity for small disability organisations to voice their concerns about matters such as compliance burdens
  • Applying market principles to human services in thin markets needs to be carefully considered
  • There is merit in the ASBFEO investigating the impact of applying competition principles to thin markets in rural and remote areas
  • The ASBFEO needs to invest in research and in building the evidence base to better understand the impact of competition reform on disability providers

NDS welcomes the opportunity to provide comment to the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) on the Advocating for Small Businesses and Family Enterprise discussion paper released in April 2016.

The establishment of the ASBFEO provides a new opportunity for small disability organisations to voice their concerns about matters such as compliance burdens, reducing red-tape and sustainability. This is particularly important in the context of the introduction of competitive markets in human services, most markedly with the implementation of the NDIS. Small not-for-profit disability organisations should be able to focus their limited resources on the needs of the people they support. NDS is the peak industry body for non-government disability services across Australia. More than 75 per cent of NDS members (about 865 disability service organisations with incomes of $5M or less) fall into the scope of ASBFEO’s work. In our submission, we highlight issues faced by small not-for-profit organisations that provide disability services in the thin markets found in rural and remote Australia. Applying market principles to human services in thin markets needs to be carefully considered. The cost of service delivery in rural and remote parts of Queensland, Western Australia and the Northern Territory is high and the markets are thin. Organisations that service these areas may be relatively small but often need complex administrative systems to support the delivery of a broad range of services and the associated reporting obligations to diverse funders. This reporting and compliance is expensive.The National Disability Insurance Agency (NDIA) currently sets maximum prices for a large number of supports provided under the NDIS. The actual costs of service delivery are not always adequately reflected in these prices; the shortfall is particularly significant for supports delivered in rural and remote areas (and also in places such as Darwin).

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