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News update
News update

Providing people with safe and enjoyable mealtimes – amendments to NDIS practice standards expected soon

New practice standards to ensure safe mealtimes are expected to be released by the NDIS Commission soon. A quick turnaround on meeting requirements is anticipated.
News update
News update

Vic COVID-19 Update: Mandatory Vaccination (Workers) Directions further information

Victorian Government has released a mandatory worker vaccination policy, FAQs, and updated community services factsheets.

Vic QR check-in code Mandatory from 23 April

Reads: COVID-19 News Update


What you need to know

  • QR codes will be mandatory in Victoria from 23 April for centre-based services
  • Providers can use the free Victorian QR code or their existing check-in system if it is a recognised digital application
  • Providers using other QR applications must check if their system is compliant
  • Following advocacy by NDS, your staff are not required to manually enter another person's details

The mandatory use of QR codes in Victoria will come into effect on 23 April for a range of businesses and workplaces, including centre-based services.

Providers can use the free Victorian Government QR code service or their existing check-in platform if it is a recognised digital application.

Any providers using other QR code applications must check if their system is capable of interfacing with the Victorian Government. If it is not compatible, please register for the Victorian Government QR code service. Remember, the 28-day compliance amnesty finishes next Friday.

Registering with Victorian Government QR Code service

Providers choosing to use the Victorian QR code service need to have registered their site.

After registering, an email will be sent with a QR code embedded on a poster, which includes information to help visitors check-in quickly. Providers with multiple sites will receive QR code posters for each site. Posters must be displayed for use by all people (including staff) who have the capacity and/or a device.

NDS is aware that some disability services support people who are unable to use the QR Code system themselves, or who lack appropriate mobile devices. The Victorian Government has confirmed that in these circumstances, service provider staff are not required to manually enter another person's details but existing attendance systems should be maintained which can be referenced if an outbreak occurs.

Data collected through the Victorian Government QR code service is stored under security protection similar to Medicare and retained for 28 days only. Information can only be accessed by the Victorian COVID contact tracing team during a COVID-19 contact tracing effort.

Set up the QR code

  • Access the free Victorian QR code check-in system at Coronavirus Victoria.
  • Ensure all contact numbers entered in the registration process are mobile numbers for immediate contact outside of business hours.
  • Ask staff to encourage and support individuals who have not previously used a QR code check-in
Contact information

For any enquiries, please contact Heather McMinn, Disability Sector Consultant, 0448 395 495, submit enquiry/feedback