The Royal Commission has released an Overview of responses to the Safeguards and quality Issues paper, addressing topics such as prevention, service culture, governance, reporting and oversight. Themes are drawn from 48 responses from providers, peak bodies, government agencies and people with disability and their representative organisations.

Several responses argue a greater emphasis on prevention is needed, and that relying on complaints to trigger action is inadequate. There is a recognition of the need for both ‘natural’ and formal safeguards. Some responses said the NDIS Commission emphasises compliance rather than practice; some suggested incentives for registration and re-registration.