Register for DHHS Client Incident Management System training sessions
The Department of Health and Human Services (DHHS) has released the 2017
training schedule for the new Client Incident Management System (CIMS).
The first sessions are scheduled for next week in Sale, Geelong, Bendigo, Cheltenham and Melbourne CBD. There are two types of sessions: one covering investigating client incidents, and another on reviewing client incidents.
NDS has ongoing concerns regarding the implementation time frame of the CIMS. While the delay of the CIMS launch until January 2018 was welcomed, the limited communication regarding these sessions is concerning.
More information and links to register are available at the DHHS website. Further resources regarding CIMS, including video explainers, are available here.
NDS continues to welcome feedback on the CIMS from members and has used the extensive feedback from members to inform the department of the potential impact of the scheme, contributing to the slower roll out of the CIMS. Recently, a number of members have raised issues with the requirements of the direct IT interface, the Client Incident Register (CIR) with the Department. These are being followed up with the DHHS legal branch, and NDS is seeking independent advice on the concerns.
Please direct further feedback on CIMS to Liz Collier at .