The Department of Social Services has released performance data for DES services up to 30 June 2019. NDS welcomes this. The data gives us the first real insight into the outcomes of the new policy arrangements since they started in July 2018.
Among its findings, the report shows that there has been a 23.2 per cent increase in commencements since the start of the new DES contract on 1 July 2018.
Of particular concern is the relative decrease in workers receiving ongoing support. The number of workers in the ongoing support phase has dropped from 14,111 at the start of the contract to 13,553 at 30 June 2019. This is spite of an additional 44,886 people entering the program over the same time period. In the ESS stream, this reduction is more stark. There has been a drop from 16.5 per cent of commencements to 12.5 per cent at the end of June 2019.