The taxi industry in Victoria is going through significant reforms, which have introduced the term ‘Commercial Passenger Vehicles’ (CPVs). Under this new definition, all taxis, hire cars, and ride-sharing services like Uber will adhere to the same legislative framework, the Commercial Passenger Vehicle Act 2018. There will be significantly lower barriers to entry for transport operators, including reduced vehicle license and driver accreditation fees. There may be commercial opportunities for community transport and disability service providers, but NDS maintains that this will only occur if there is a robust, statewide disability transport strategy.
The proposed Commercial Passenger Vehicle Industry (CPVI) regulations will be confirmed by mid-2018. Possible regulations include driver and vehicle identification; fare disclosure and fare estimate; and incident reporting and complaints handling. There may be additional regulations for ‘unbooked’, or ‘rank and hail’ services like taxis, which could include security cameras and taximeters.