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News update
17/01/2020
News update

NSW Government seeks feedback on Disability Inclusion Act

NDS is urging providers to give feedback as part of the NSW Disability Inclusion Act review

NDS disability workforce resources

Support worker working at a table with a client

10/01/2020

Disability workforce issues - specifically 'HR strategy and workforce planning' - was voted the top priority for service providers in NDS's State of the Disability Sector Report 2019.

The report outlined workforce issues including difficulties recruiting entry-level disability workers and sourcing and retaining allied health professionals. Some employers described an emerging ‘recruitment crisis’, and staff poaching is becoming an increasingly common practice. The high rates of casualisation in the workforce and tight pricing also present challenges for employers.

To support providers through this emerging crisis, find a summary of NDS's resources on workforce, below.

Online NDS workforce resources

NDS offers a wide range of useful workforce resources that support disability services to respond to these challenges.

  • The NDS Workforce Hub is the first port of call for NDS members seeking workforce information. The Hub offers multiple resources categorised under Build, Optimise, Know and Develop your workforce. 
  • The Innovative Workforce Fund (IWF) showcases projects that have engaged, developed and utilised workforce in innovative ways. The IWF website is an evidence base containing case studies, tools, resources and contact details for the organisations leading workforce innovation.
  • The NDS Allied Health Workforce Resource has been developed to assist the sector to meet the challenge of building a sustainable allied health workforce. Here you will find a skills and knowledge benchmark resource, designed for people new to the sector. A remote supervision tool is available, along with student supervision models and strategies. 
  • Carecareers is NDS's workforce attraction hub, offering career advice and recruitment tools specifically for the disability sector. Potential disability workers can take our Career Quiz to find out where their skills are best suited to work in the sector.
  • NDS tracks the changing structure and composition of the disability workforce using a number of risk indicators. Our Workforce Census (previously the Workforce Wizard) reports remain the best and most accurate source of data concerning workforce risks emerging in the NDIS operating environment.

Other useful NDS workforce initiatives 

  • The NDS Workforce Connectors are hard at work around Victoria and in contact with many regional providers, identifying and working on local workforce solutions. If you or your organisation has workforce challenges you are keen to address, please contact the Workforce Connector in your area.
  • National Disability Practitioners (NDP) is the leading association for disability practitioners, including allied health practitioners, disability professionals, sole traders, and students. It offers a learning hub, resources, conferences, useful information, CDP, and networking opportunities with other NDP members.
  • NDS members can access a range of training programs, workshops and modules via NDS Learn and Develop, designed to support capacity building and ongoing professional development of the disability workforce.
  • NDS hosts quarterly free Workforce Member Meetings in Parkville, with teleconferencing available. These provide a great opportunity for NDS members to learn about and discuss recent workforce developments. These meetings are free, but members are asked to register.
  • NDS periodically offers workforce-related workshops. In February 2020, a full-day workshop focusing on good workforce practices in the NDIS environment will be held in Parkville, and rolled out regionally in the following months. Please contact Anthea Gellie at  to register your interest.
  • NDS will be promoting the disability workforce to students and job seekers at various career expos over the coming months. Please contact Tom Aberdeen for more information about our Workforce Promotion activities, at .

We hope that these workforce resources provide the knowledge and tools to support providers to navigate workforce challenges.

Contact information
Anthea Gellie, Senior Policy Officer, NDIS Sector Development Project, 03 8341 4330,