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Further advice on NDIS prices

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3/07/2018

Providers can apply the new NDIS prices from 1 July, consistent with their service agreements. Information published by the NDIA a week ago suggested incorrectly that providers could only charge the new higher prices when their service agreements with participants had expired. The NDIA has since clarified that this is not the case.The Terms of Business for registered NDIS providers allow for ‘agreed terms and conditions’ in a service agreement and standard service agreements have a clause that allows for periodic price adjustments in line with NDIA pricing decisions. The Terms of Business require providers to declare relevant prices to participants before delivering a service (including complying with any notice period or cancellation terms).SDA and SILThe NDIA has confirmed that indexation will apply to Specialist Disability Accommodation (SDA). The 2018-19 Specialist Disability Accommodation Price Guide will be released shortly.The NDIA is working on a mechanism to apply indexation to Supported Independent Living (SIL) quotes that were approved without indexation and to SIL quotes submitted without indexation and not yet approved. This won’t occur in future years and providers should ensure that an estimate of indexation is incorporated into their SIL quotes.A new SIL Quoting Tool, soon to be released, will include automated features and is explicit about the need to include indexation. Providers are reminded to quote for 53 weeks. The NDIA is also planning to release a one-page SIL Quoting Template to streamline plan reviews for participants with little or no change to their support needs.NDS has forwarded a list of other pricing queries to the NDIA and will advise members as soon as we receive information.Updated payment guidanceNew payment requirements require providers to include additional information in the payment request, including the claim type and cancellation reason, if applicable. The default claim type is Standard Service; the other options are Travel Charges, Cancellation Charges and Report Writing. If the Claim Type selected is Cancellation, then a Cancellation Reason will be required. This means providers will need to issue a separate claim for the associated activities related to travel, cancellations and report writing.We understand that the portal is still accepting the old payment template. NDS is seeking clarification on when the changes take effect and how to implement the changes.For Bulk Uploads, providers will need to update their spreadsheet to reflect the new requirements. This also applies to individual payment requests.Download the Bulk Payment Request step-by-step guide and Using the myplace provider portal step-by-step guide for more information.Note: The NDIS provider myplace portal will be unavailable due to scheduled maintenance on Friday 6 July until 8:00pm AET on Sunday 8 July to allow for price indexation increases to participant plans and service bookings that are active at 1 July 2018.If you have any queries, please contact Stephanie Worsteling, NDIS National Adviser, at  or on 03 8341 4307.

Stephanie Worsteling, NDIS Adviser, 03 8341 4307,

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