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Current complaint mechanisms for abuse fail people with disability

A Disability Royal Commission report says complaint mechanisms and reporting pathways for violence, abuse, neglect and exploitation are often ineffective.
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NDS celebrates 25 members for reaching 20, 30, 40 and 50 years of continued membership

Last week, the outstanding commitment, loyalty and community contributions of 25 organisations were celebrated with 2022 NDS Membership Recognition Awards.

Australian Disability Workforce Report - First edition released

Australian Disability Workforce Report banner


The first edition of the Australian Disability Workforce Report has been released.

It is the first public report to analyse Workforce Wizard and carecareers data to reveal NDIS-related trends in the disability workforce.

It paints a picture of a sector growing rapidly and experimenting with work arrangements and recruitment approaches.

The report demonstrates the power of data from NDS benchmarking tools, such as Workforce Wizard, and the carecareers job board - initiatives which are extremely valuable for individual providers and the sector as a whole.

The first edition of the report tracks six successive quarters of workforce data, showing consistent net growth, but some increase in casual employment, and (among allied health professionals) increased use of fixed-term as opposed to ongoing employment. Indicators such as labour turnover show relative stability, with casual turnover rates much higher and less predictable than those for permanent workers.

Average working hours are recorded in Workforce Wizard as low, at 22 hours per week for support workers, and possibly reducing - suggesting poor utilisation of the existing workforce.

These and other figures show interesting variations by state, which need confirmation as the state sample sizes for Workforce Wizard users grow.

Displaying a more gender and age-balanced profile and contrasting work arrangements, the disability workforce also appears to be moving in a different direction to aged care. A recent survey revealed little crossover between the two sector workforces.

The report also explores Workforce Wizard's first 'spotlight' topic - recruitment difficulty - showing that providers are successfully recruiting in high numbers, while also experiencing challenges as they adopt more person-centred approaches.

These approaches are readily visible in carecareers job ads, which continue to attract over 500 views per ad. A slight decline in this number over time could reflect a tightening labour market, which the report will continue to track.

The Australian Disability Workforce Report will be a twice-yearly publication, with the next edition to be released in February 2018.

Find the July 2017 report below.

Publication: Australian Disability Workforce Report July 2017

Australian Disability Workforce Report July 2017

Download publication (PDF 319.0KB) Download accessible publication (Word 71.3KB)
Contact information
Caroline Alcorso, National Manager (Workforce Development), 02 9256 3180, submit enquiry/feedback