Alchemy Technology is a Software Development and Support company that provides the Service Management System (SMS). Alchemy has been operating in the Community Care sector for almost twenty years.
We provide a comprehensive support service from a team of user and technical specialists. Alchemy Technology has been a registered company since 1996 and since that time has grown steadily to become a leading vendor with clients in every State and Territory across Australia.
SMS is a comprehensive and innovative management software specifically developed for agencies delivering community care, nursing and other centre-based and in-home services. The system was initially released in 1996 and has been expanding and developing to meet client’s needs since.
SMS handles private services as well as multiple funding sources (i.e., Government funding, private, sub-contract, etc.) and has reporting modules for specific funding sources. SMS is used widely in both the profit and not-for-profit sectors. SMS provides many features including:
- a single client database for all funding sources;
- comprehensive rostering facilities;
- complete historical record of all client services;
- funding body statistical returns;
- numerous management and operational reports;
- handles any service type;
- Mobile workforce solutions.
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