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The NDIS Workforce Capability Framework describes the attitudes, skills and knowledge expected of all workers funded under the NDIS. It gives clear, practical examples and establishes a shared language of ‘what good looks like’ for participants when they receive NDIS services and support.

NDS has a range of learning offerings to assist providers with enhancing their capabilities to meet the objectives outlined in the NDIS Workforce Capability Framework.

Select one of the following buttons to see the learning offerings NDS has as aligned to the frameworks objectives:

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What is the NDIS Workforce Capability Framework?

The NDIS Workforce Capability Framework (the Framework) articulates the Australian Government’s expectations about the attitudes, skills and knowledge of all workers funded under the NDIS. It applies to any worker funded under the NDIS, from a receptionist, gardener or driver through to support workers, health and allied health professionals, managers and business leaders, and gives clear, practical examples of how workers deliver support and what they need to know.

Who should use the Framework?

People who provide General Support work, Advanced Support Work, Ancillary Work, Supervision and Frontline Management, Senior Leadership and Management, and people who use supports and services.

Core capability descriptors

For more information, visit the NDIS Workforce Capability Framework website.

Contact information

For any enquiries, please contact Learn and Develop submit enquiry/feedback.