If you or anyone you know needs help
- Lifeline: 13 11 14
- MensLine: 1300 789 978
- Kids Helpline: 1800 551 800
- 1800RESPECT: 1800 737 732
- National Disability Abuse and Neglect Hotline: 1800 880 052
- Aboriginal Family Domestic Violence Hotline: 1800 019 123
Zero Tolerance (an NDS initiative) assists disability service providers to understand, implement and improve practices which safeguard the rights of people
they support.
Find out more about the Royal Commission
NDIS Commission begins inquiry into platform providers
21/02/2023
The NDIS Quality and Safeguards Commission has launched an Own Motion Inquiry into Platform Providers Operating in the NDIS Market. A platform provider is a business that provides an online service to connect workers with NDIS participants. They represent a significant and growing presence in the NDIS market. There are registered and unregistered platform providers and there are concerns about the variation in their quality and safeguards.Â
The NDIS Commissioner has heard that platform providers can offer people with disability flexibility, responsiveness, and increased control and connection with support workers. However, feedback given to the Commissioner also highlights uncertainty about who is responsible for ensuring the quality and safety of services.Â