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Risk, Incidents and Complaints Management Resources

These resources support providers to understand and meet standards and drive continuous quality improvement to raise both the standard and safety of service delivery to NDIS Participants.

PACE: Frequently asked questions

The NDIA has provided answers to questions raised in our recent member webinars on PACE and the upcoming rollout.

Victorian Mental Health Services

Department of Health and Aged Care website‘Supported Decision-Making in Victoria’The mental health navigation guide is for disability providers and workers and has been collated to guide navigation...

Moving forward with COVID Risk Mitigation 24 Nov 2022: Webinar recording and presentation package

A man sits a laptop on a zoom call. Many different faces are on the screen.

Key benefits

  • Overview of changes to COVID-19 pandemic risk mitigation requirements
  • Guidance of provider COVID-19 risk mitigation decisions from work health and safety and legal contexts
  • Details presentation notes from webinar
  • Question and answer summary of the issues identified by Providers

Who is this for?

CEOs, Executive Managers, BOD, Q and R, and Human Resources

Webinar running time: 01:20:50

Further information

Question and answer summary

Presentation slides

Accessible Word version of these slides will be available shortly.

Relevant Resources

Contact information

For any enquiries, please contact Heather McMinn, Disability Sector consultant, submit enquiry/feedback, show phone number