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Risk Management, Leadership Fundamentals (two-part series): WA Quality and Safeguards Sector Readiness Project

Risk management is about dealing with the effect of uncertainty on our plans. In the current climate of constant change, risk management has never been more important to effective leadership in the disability...
Online Event
Online Event

Why investigate? Understanding the reasons for and key principles of conducting investigations: WA Quality and Safeguards Sector Readiness Project

This workshop aims to increase understanding around why and when disability providers might need to investigate and give an overview of the investigation process once an incident has been alleged, observed...
Sector Meeting
Sector Meeting

NDS Supported Independent Living Network Meeting

All SIL providers are welcome to attend this Community of Practice to discuss issues relating to infection control and business continuity, SIL pricing and NDIS requirements.

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Buddy Training for Frontline Staff: eLearning and Workshop

A front line woker kneels down next to a young woman with disability, looking at her.
Location: National (online)
Date: 31/12/2025
Register now

NDS and PHI present: Buddy Training for Frontline Staff. This course will teach staff working as buddies to provide an excellent induction to new care and support staff, improving the experience of the person receiving services and reflect NDIS Quality Standards.

Part one: eLearning (45 minutes) - available from Monday, 13 March to Monday 20 March

  • Understand the role and responsibility of staff who are buddies, including their scope of practice and role boundaries
  • Be aware of health and safety risks and understand the importance of policies and procedures
  • Orientate the new staff member to use a person’s care and support plan and documentation requirements 
  • Providing support, preparing for, and completing a buddy shift

Part two: Workshop, Wednesday 22 March, 1:00 pm - 2:00 pm AEDT 

Pre-requisite: Complete part one: eLearning

Learn Strategies for helping buddies to:

  • Build rapport with new staff
  • Demonstrate/model good practice
  • Use a team approach
  • Encourage new staff
  • Provide feedback in a positive way

This workshop is in partnership with Preventing Harm Initiative (PHI) and facilitated by Donny Raets. Donny's expertise is in creating manageable ways to identify, report, investigate and most importantly, how to prevent or reduce the likelihood of recurrence. 

Donny holds a Diploma of Teaching, Cert IV Training and Assessment, Cert IV Aged and Community Care and has 30 plus years’ experience in education, ranging from Primary through to Tertiary (Vocational Education and Training), remote Indigenous Communities and the Corporate sector. Her  CALD background and training in the Arts support her creation and delivery of meaningful learning experiences.

Who should attend?

NDS recommends that all staff who work as Buddies for new staff within disability service organisations are most suited to attend.

Event details:

Part One: eLearning

  • eLearning available from Monday, 13 March.

Part Two: Workshop

Date: Wednesday, 22 March 
Time: 1:00 pm to 2:00 pm AEDT
Location: Online 


  • NDP and NDS Members: $160 plus GST
  • Non-members: $225 plus GST 
Contact information

For any enquiries, please contact Learn and Develop, Learn and Develop team, submit enquiry/feedback, show phone number