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NDS Allied health information session: ACROD Parking, Companion Card, Changing Places

Event start date: 21/02/2024
This information session will cover the technical aspects of eligibility criteria and the assessment process as well as how to support Companion Cardholders, ACROD Permit holders and Changing Place...

Victorian Health and Safety Representatives Network

Event start date: 21/02/2024
In partnership with WorkSafe Victoria, NDS is running a series of network meetings for Health and Safety Representatives at disability service organisations.

Choice and Supported Informed Decision Making Workshop

Event start date: 21/02/2024
Available now - scheduled by arrangement: ThisLearn how to support informed decision making and what to document in a 3 hour workshop held over Zoom and open to Managers, Team...

Related events

All presentations of NDP’s Workforce Virtual Conference 2023 are available on demand

Our on-demand viewing pass gives you entry to all the presentations, exhibitors and resources until 21 September.

Dr Jordan Nguyen to deliver keynote at 2023 Disability at Work Conference

The renowned Australian biomedical engineer and author will speak on the Future of Inclusive Technology in Canberra on 12 July.

NDS Workforce Census finds disability workforce stable but precarious

New report shows the Australian disability workforce has turned a corner, but the sector is not out of the woods.

New data projects “unconscionable” closure of disability services

Five illustrated point at NDS logo

A mass exodus of disability providers is on the horizon, as rising costs make it virtually impossible for many to continue their services, according to new data from peak body National Disability Services (NDS).  

With recent changes to the NDIS pricing model, coupled with rising insurance costs, the financial viability of providers around the country is dwindling.  

The survey data, commissioned by NDS shows: 

  • 83 per cent of providers say they have concern regarding their ability to deliver disability services using the new price limits in this financial year 
  • 32 per cent of providers had trouble accessing insurance required to run their disability services in the last 12 months 
  • The NDIA’s new payment system PACE is expected to be rolled out later this year. 59 per cent of providers expressed concern that their organisation will have the capacity to adapt to this new system. 

CEO of VIC-based child disability provider, Biala, David Greenwood said “As a not for profit working exclusively with children we feel we are one of the organisations most hit by a lack of price increase. Working with children in their natural setting is becoming unviable under the NDIS.” 

“We are now at the stage where we will see providers exit the market and our concern is for the children and families we support. The result of the pricing strategy (for organisations such as ours) will see children exiting services and joining ever increasing wait lists, which is unconscionable.” 

NDS CEO Laurie Leigh said “The federal government is on notice: the current pricing arrangements are not sustainable. Without pricing adequate to cover costs a majority of disability service providers are now concerned that they will be simply unable to continue to provide the essential supports that people with disability rely on.” 

“The government talks a lot about cracking down on NDIS fraud, as they should, but what are they doing to support the vast majority of providers who are doing the right thing and struggling to cover the costs of compliance, training and insurance? 

“We are calling on the Minister to urgently address the concerns of the sector outside of the NDIS Review and Annual Pricing Review and consider an out-of-cycle pricing update to prevent this impending walk-out.” 

Contact information

For media enquiries or to arrange an interview with Laurie Leigh, please contact Nicola Barton,, show phone number