Useful links and numbers
Disability Information Helpline
1800 643 787 M-F
8:00am to 8:00pm (AEST)
Coronavirus Health
Information Line
1800 020 080
Beyond Blue Coronavirus
mental wellbeing support service
1800 512 348
Victorian COVID-19 Hub
COVID-19 Hub Home
Member Only Resources
Information and support for Victorian service providers
Victorian COVID-19 Hub
News Updates
Events and Training
Recordings
Toolkit
On this page:
Outbreak Management
- Outbreak preparedness, prevention and management
NDIS guidance to help providers during the COVID-19 pandemic meet registration obligations and minimise the risk to NDIS participants’ health, wellbeing and safety. - First 24 hours guide (Victoria): Responding to a positive COVID-19 diagnosis [doc]
- Coronavirus (COVID-19) outbreaks in disability services - Immediate Action Steps [doc]
- Handy guide to key COVID-19 contacts and resources in Victoria [doc]
- NDS guide to responding to a Snap Lockdown
- Responding to COVID-19: Lessons from 2020 recorded seminar
COVID-19 Vaccinations
- COVID-19 vaccinations FAQs
- NDS vaccine videos: COVID Vaccine - Getting it done in disability
- COVID-19 vaccination social scripts
- Victorian disability support worker proof of employment
Mandatory Notifications
The following notifications are mandatory immediately following the identification of a positive COVID-19 case:
- NDIS Quality and Safeguards Commissioner. Complete and submit the Notification of event form – COVID-19
- DFFH COVID Readiness and Response - email RREMoutbreak@dffh.vic.gov.au
- WorkSafe - Submit an online incident notification or call the WorkSafe advisory service on 13 23 60
- The Health and Safety Representative at the work premise
These mandatory notifications were updated 3 March 2022.
Government Advice and Resources
Contact information
For any enquiries, please submit enquiry/feedback