Workforce Register

Information and support for ACT service providers

ACT COVID-19 Response News Events and Training Recordings Workforce Register Toolkit

To assist the disability sector to continue to deliver quality supports to those who need it during the COVID-19 pandemic, NDS has been funded by the ACT Office for Disability to deliver a service that links community organisations with excess workforce to other organisations facing workforce shortages.  

NDS’s matching service assists community organisations that might otherwise have to stand staff down with disability support providers that are experiencing staff shortages.

The Register works as follows:

Any organisation with available excess staff with disability support experience or transferrable skills is encouraged to send an email: . Please include:

your name
organisation
contact details
number of staff employed
a brief description of the service area you operate in.

Your email will be acknowledged, and details will then be transferred to the ACT COVID-19 Disability Workforce Register (below).

Any organisation requiring temporary staff due to COVID-19 impacts on workforce is encouraged in the first instance to contact any of the Register Providers. Should you require assistance beyond this then please contact us: submit enquiry/feedback.

Should any two organisations enter into a formal workforce sharing agreement please advise: submit enquiry/feedback so that register information can be updated if necessary.

Supporting Documents

NDS’s HR/IR partner, WorkplacePLUS has drafted a proforma Service Agreement [Word] which may assist organisations in formalising their sharing of staff.
Additionally, NDS are providing a de-identified Memorandum of Understanding used in a workforce sharing arrangement which can also be used as a template.
Either form can be used, or providers may use their own service agreement.

Workforce Register (Providers)

The following support providers have designated themselves as willing to assist with and may have workforce available. If you would like to be added to this list please contact the NDS workforce administrator: submit enquiry/feedback

Supported Independent Living and general support services (low, medium high support needs)

Organisation	Contact number	Contact name
Questcare Disability Services	02 6253 4314	Toni Cooper
Questcare After hours	04 0401 7532
Sharing Places Inc	02 6290 1964	Mary-Ann Kal
Sunnyfield Disability Services	02 8977 8868	Penelope Anderson
Life without Barriers	02 9307 9302	Chris Chippendale
Life without Barriers	0436 935 318	Emily Reaper

Nursing

Organisation	Contact number	Contact name
Rubies Nursing	1300 651 649	Fredrick Mabvira
Nurse Next Door Canberra	1300 077 247	Kylie Williams
Goodhope Nursing	1300 302 547	Martin Ngor

Other COVID-19 Workforce Supply Options

NDIS Provider Workforce Support Arrangements

The NDIS aims to support disability service providers that may be experiencing workforce disruptions, to maintain and/or recover their services. Support services include

triage and assessment to prioritise workforce issues and potential response options
peer support, coaching and mentoring assistance to help resolve issues
where available, additional workforce support on the ground.

Providers that may be experiencing workforce disruptions should email provider.support@ndis.gov.au

Aspen Medical is also available to provide clinical response support and can work with providers located anywhere in Australia. 

Support providers have also made their COVID-19 resources and templates available to NDIS providers.

Information and links are on the Information for Providers - Coronavirus (COVID-19) webpage.

Hireup

An Australian NDIS registered online contract employment service platform. Find, hire and manage your team of disability support workers with a wide range of skills and services. Phone: 02 9113 5933

Mable

An Australian-based online platform, which provides profiles of independent support workers in your area. All workers have been checked, verified and are insured. Narrow your search to particular interests, availability, skills and more. You can also post a job on the bulletin board. Phone: 1300 077 247

Additional Useful Contacts/Resources

ACT Health Direct Covid19 Response Team: Case Management 5124 5498
ACT Health Website
ACT Community Services Directorate Website
NDIS Website
NDIS Contingent Care Panel resources
National Quality and Safeguards Commission
Australian Government
NDS Covid Hub
NDS Covid-19 Administration Officer: submit enquiry/feedback

Contact information

For any enquiries, please submit enquiry/feedback