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Latest Events

Sector Meeting
13/07/2020
Sector Meeting

Conversation with the Chief Economist

NDS is hosting a pricing forum for Tasmanian disability service providers with Dr David Cullen, Chief Economist NDIA.
Sector Meeting
2/07/2020
Sector Meeting

Complexity: NDS Professional Community of Practice Meetings

The Complexity CoP focuses on the operational issues emerging for organisations that support people with complex needs.
Webinar
30/07/2020
Webinar

Governing for Rights and Quality: A webinar for Boards and Executive Teams

Board and Executive Team members are invited to join us for a complimentary live webinar to delve into what Boards and Executives should be doing to ensure human rights approaches and quality and safeguarding...

Latest Training

NDS Member Meeting
21/08/2019
NDS Member Meeting

NDS NSW Supported Employment Subcommittee Meeting

Members are invited to register for the next meeting of our NDS NSW Supported Employment Subcommittee.
NDS Member Meeting
21/08/2019
NDS Member Meeting

NDS NSW Open Employment Subcommittee Meeting

Members are invited to register for the next meeting of our NDS NSW Open Employment Subcommittee.
NDS Training
7/08/2020
NDS Training

Observing and Recording Seizures and Other Events

This online course is for disability workers and health care professionals who need to ensure their observation and documentation skills are accurate and clear when describing seizures.

Related events

News update
20/07/2020
News update

Your Essential Briefing - Program now available

The program is now available for NDS: Your Essential Briefing - Virtual Event on 26 August 2020
News update
9/07/2020
News update

Changes to the Information, Linkages and Capacity Building Program

NDS has recently been informed of a significant change to the grants component of the ILC, which will be transitioned from the NDIA to DSS.
News update
30/06/2020
News update

Simplified auditing arrangements for NSDS

Simplified auditing arrangements for National Standards for Disability Services (NSDS) will reduce the burden on Disability Enterprises.

Defensible Documentation for Disability Support Staff

Two people holding hands
Location: National
Date: 1/05/2020 to 31/12/2021

Learn the leading method to document progress notes professionally, legally and competently in either a 3hr workshop or 1.5hr training session followed by 1:1 coaching.

Defensible Documentation Workshop (3 Hours)

Workshop is conducted via zoom for up to 20 people and once restrictions are lifted, face-to-face for up to 25 people

Suitable for Nurses, Allied Health, Care Workers and Assistants in Nursing, this three-hour workshop covers:

  1. Legal requirements of progress note documentation
  2. Correct language and words to communication factual information respectfully
  3. Tips for simplifying documentation and ensuring it's relevant and reader friendly
  4. Duty of care - What it means and how to evidence it
  5. The recommended format for documenting care and support, risks, incidents, complaints and informed risk taking.
  6. The 2 'C's of consent to defensibly document choice and refusal of care.
  7. Practice writing defensible notes

Workshop Cost

In House Delivery (currently zoom):
- 1 x 3 hour session: NDS Member: $2,015 + GST
- 1 x 3 hour session: Non-Member: $2,795 + GST
- 2 x 3 hour sessions on the same day: NDS Member: $3,627 + GST
- 2 x 3 hour sessions on the same day: Non-Member: $5,031 + GST

Additional participants when restrictions are lifted are (capped at 30 in total)
- NDS member: $93 + GST
- Non-Member: $129 + GST

Travel and accommodation costs (when restrictions are lifted) are charged at cost.


Defensible Documentation Training (1.5 hr) + 30 min 1:1 coaching

Live webinar training session via zoom followed by individual scheduled online coaching for up to 10 people.  

The training covers:

  • Legal requirements of progress note documentation
  • The correct language and words to communicate factual information respectfully
  • Tips for simplifying documentation and ensuring it's relevant and reader friendly
  • FACT Method: the recommedend format for documenting legally, clearly and concisely
  • Example of defensible documentation in practice

1:1 coaching session includes:

  • Pre-session activity: documenting a scenario using the FACT method
  • 30 minute coaching session to review, question, problem solve and improve documented scenario

Training Cost

NDS member: $190 + GST per person
Non-Member: $260 + GST per person


Presented by: Preventing Harm Initiative

PHI is a Specialist Training and Risk Management Company for Aged, Community, Disability and Mental Health Services.

Contact information

For any enquiries, please contact Learn and Develop on