Business Excellence Webinars
The NDS Business Excellence Webinar Series looks at topical business issues and offers contemporary advice and inspiration for leaders in the disability sector.
Hear from leading subject experts and thought leaders as they provide insights and guidance during our sector transformation.
|Redesigning Organisations and Leaders for the Cyber-Physical Age: Part 1 – Organisational Architecture
In this webinar we will discuss the implications of the cyber-physical age for organisations, and how to create the right strategy, structure, culture and engagement, to enable human potential to flourish and remove what causes great people to under-achieve This webinar was presented by Bendelta; top strategic leadership advisory firm in ANZ, with services focusing on human capital strategies, leadership development and organisational design.
|Introduction to Human-Centred Design
Human-Centred Design offers a creative process to help you engage your customers during every interaction with your business. Amy Whelan from Mesh Communications provides the fundamentals of delivering a great customer experience, how to understand what your customers really want and how to use their insights to develop your business model. This webinar has been designed to help you look holistically at the journey of your customer; from branding and communications, service design and delivery, staff engagement through to implementing new technology and processes.
|Navigating your organisation through the eye of the perfect change storm
The disability sector is in the midst of fundamental change and organisations are handling this in a variety of ways. Many of you have already set a strategic intent and are seeking support to implement and continuously improve. In this session, we will detail some of the non-negotiable factors when managing change and interview some senior leaders of organisations who have navigated their change strategy successfully.
In this webinar, The Our Community Group will cover:
|Redesigning organisations and leaders for the cyber-physical age: Part 2 - Leadership and Capability Development
In this webinar, we will outline:
The Science of Sustained High Performance – how to manage and support others without burning out
It is no longer enough to just focus on your team’s performance without caring for your own wellbeing and coaching your team to manage their stress and reduce their chances of burnout.
In the webinar, Next Evolution Performance will discuss:
What tools are available to help you implement change into your daily routine?
Communication intelligence across cultures
Interacting with people from differing backgrounds and cultures – whether they are colleagues or customers – can sometimes be a daunting challenge. Perhaps you avoid conflict and provide subtle feedback, whereas your team member may be very direct. It is worth recognising that we all have our own unique mindsets, strengths and limitations when it comes to communicating.
In this webinar, Michael Writer from WriterCross Consulting will discuss each of the potential communication preference styles and how you can adjust your own approach to influence, inspire and/or engage your audience.
|Fostering a culture of innovation and creativity: lessons from Google
Everyone speaking about innovation, but nothing much happening? Innovation can start with a small step, a tiny improvement or a bold move. However, often it’s only the bold moves – and the big advances – that receive recognition.
Hiam Sakakini and Monika Gisler both worked in leadership and development roles at Google for over a decade, and are now co-founders of Think.Change.Grow, a people and culture consultancy agency based in Sydney. They help organisations to shake up the existing status quo to encourage recognition of the less obvious contributions.
The result? A more innovative workforce thanks to a culture that encourages people to pursue new ideas.
- NDS Members - Free
- Non-NDS Members - $38.00 + GST
- Victorian members – Free
This event is made available at no cost to Victorian Providers through the Victorian Government Transition Support Package.