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Best practice service provision: Cooperative engagement

Close up of two hands shaking
Location: National (online)
Date: 21/06/2021
Register now

As providers continuously strive towards best practice service provision, can cooperative capability become a strategic advantage for a service provider while also improving client outcomes?

In this session hosted by The Hopkins Centre in collaboration with NDS we would like to hear from you, how cooperative engagement works in the competitive NDIS environment.

As a provider:

  • is cooperative engagement something you are already doing?
  • what barriers to effectively working with other providers are you experiencing?
  • are there benefits to your organisational and participant outcomes?

Join with researchers, providers, and peak bodies to learn about current evidence around cooperative engagement and share your experiences at the local level.

Discussion groups for disability service providers

For providers of support services, there will be smaller discussion groups held following the presentations and Q and A. Providers have the opportunity to select one of four topic groups to join:

  • Topic 1: Information and Communication: this group will focus on the access to and sharing of information (between and about NDIS participants, support plans, providers, NDIS rules, etc.)
  • Topic 2: Roles and Responsibility: this group will focus on how to ensure support providers, participants and families develop clear understandings of roles and tasks.
  • Topic 3: Accountability: this group will focus on how decision and actions are monitored and responded to.
  • Topic 4: Competence and Consistency: this group will focus on the skills and practices needed to deliver quality and reliable supports and trusted multi-agency relationships.

Who Should Attend?

Direct support workers and their team leaders, allied health providers, CEO’s and quality team managers

Event Details

Date: Monday, 21 June
Time: 11am to 2:00pm AEST
Location: Online



One registration per user. Please do not share zoom login details as the link does not work for another user.

The Hopkins Centre

This event is being recorded for The Hopkins Centre, Griffith University for the purposes of producing an advocacy statement summarising the views and experiences expressed in the session. No personal details, direct quotes or images will be utilised for this. The recording will not be used for any other purposes including for research. For further information, please contact The Hopkins Centre at

Contact information

For any enquiries, please contact Tash Mucha, Sector Support Coordinator, , 07 3828 9400