NDS invites frontline staff and managers to view a series of six webinars produced by Russell Kennedy Lawyers on Reliable Record Keeping. Each webinar is 20 minutes and is accompanied by downloadable supporting documentation. This includes FAQs, checklists and strategies. Thanks to funding through the Victorian Government's Transition Support Package, webinars can be accessed free of charge.

{slider=Why reliable record-keeping practices are important?}

• What are records? (Purpose and audience) 
• Why reliable record-keeping practices are important
• Legal obligations: Duty of Care, NDIS, health practitioner standards

Frequently Asked Questions:

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{slider=What are the characteristics of reliable record-keeping?}

• Benefits of reliable records
• Qualities of reliable records: relevant, objective, clear, timely, adequate, accurate, legible

Checklist for evaluating the reliability of a record:

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{slider=Tips and strategies to ensure the reliability of record keeping}

• What can lead to poor reliability of record-keeping
• Risks of unreliable records
• Practices to avoid
• Do’s and Don’t’s

Strategies to overcome poor record keeping:

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{slider=Case Study - reliable recording of NDIS goals and change in circumstances/needs}

• NDIS record keeping requirements
• How to document measuring/tracking against goals in support plans

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{slider=Case Study – reliable record-keeping for documenting risks, incidents and complaints}

• Record-keeping requirements specific to these matters
• What reporting requirements may be triggered

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{slider=Case study – reliable record-keeping for documenting refusal of care/supports}

• Record-keeping requirements
• Limits of providers and supports workers duty of care
• What reporting requirements may be triggered

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