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NDS has partnered with Australasian Leadership Academy (ALA) to deliver the Certificate IV in Leadership and Management, designed to facilitate the rapid advancement of frontline and mid-level managers in the disability sector.

The program is guided by Australasian Leadership Academy, Program Managers, Facilitators, Assessors and Mentors, and aims to set a new standard in the provision of work-based, outcome-driven management development. Program modules have been aligned to the NDIS Disability Capability Framework. 

Participants will learn how to communicate effectively as a workplace leader, implement an operational plan, promote innovation, lead effective workplace relationships and teams and implement customer service strategies.

Proficiency in managing projects and developing work priorities will be taught as well as skills for planning and completing your own work on time and on schedule.

Who should participate?

This program is designed for people who are developing and emerging leaders and managers in a range of enterprise and industry contexts: office coordinator, leading hand or supervisor.

Learning Outcomes

The program is broken into five themes, each containing two to three modules:

• People and Performance
• Business Planning and Networks
• Workplace Relationships
• Leading Innovation
• Focus on Customers

Upon completion of the Scheduled Training content for each module, participants are assigned a “Research Tasks and Workplace Application” activity providing opportunity to apply the learning in the workplace.

The “Research Tasks and Workplace Application” activities provide time to reflect on the content and the participant’s thought processes, experiences, and work habits. This helps participants make deeper affective and cognitive connections with the content, contributing to long-term application of the principles that are covered.

Additionally, participants are required to complete a workplace business improvement initiative that runs across the duration of the program. This key activity is supported by scheduled mentoring sessions.

Facilitator

ALA is a National Registered Training Organisation (RTO 41012)

Desirae French is currently working with managers and their staff to deliver and support a range of nationally accredited leadership and management programs that will assist them to deliver individual and corporate productivity, performance and profitability outcomes.

Desirae’s experience as a facilitator and coach include: -

• Effective Management Development (Diploma level)
• Challenge of Leadership / Certificate IV in Business (Frontline Management) and Leadership and Management
• Leading and Managing for Results/Effective Supervisory Management
• Effective Personal Productivity
• Effective Team Dynamics
• Managing for High Performance

Previous roles: LMA Business Owner / Franchisee; Director - Organisational Development - Local Government Association of Queensland; Director of Human Resources - Brisbane Convention and Exhibition Centre and Group Director of Training, Beaufort International Hotels: Brisbane, Darwin, Singapore, Bangkok

Training Details

Duration

• 40 weeks

The program combines Business Courses, Videos, Business Impact and Challenge series from Skillsoft’s Scheduled Training content, which has milestones and due dates over 10 to 12 months. The content is designed to allow for individual learning needs and experience, so the student can fast track their learning to suit their needs and ability. They will have a full 12 months access to the Scheduled Training content regardless of if they finish earlier.

Certificate IV in Leadership and Management is delivered via ALA’s online Training Portal and can be completed at the participants own pace. Recommended timelines and milestones are provided to keep learners on track. Learners have access to facilitators and mentors throughout the period in addition to two formal phone/web based mentoring sessions.

Location

Online Training Portal

Cost

• $3,300 per participant discounted rate for NDS members
• $3,500 per participant non-member

This fee includes all course materials, assessments and 12 months access to global Scheduled Training content. (GST exempt)

Qualifications conferred by Australasian Leadership Academy Pty Ltd Registered Training Organisation ID 41012