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The half hour format is a great way to hear about a diverse range of things impacting and influencing our sector. Links to detailed information will be provided in “chat” during the session and...

CEOs' Meeting 2020 - Virtual Conference

NDS is pleased to announce that the CEOs’ Meeting 2020 will be run as a two-day Virtual Conference on 7-8 December.
Scheduled Training
Scheduled Training

Human Rights and Zero Tolerance: VET CPD Program Interactive Workshop

This interactive workshop is designed to bring about an understanding of human rights and zero tolerance in a disability context, presented by Chris Kane and Meaghan O’Shannessy from NDS.

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One Day Seminar
One Day Seminar

Virtual Defensible Documentation Workshop

Usually offered as an in-house workshop or training and 1:1 coaching, this one-off virtual workshop is an opportunity for organisations to send staff to discuss correct methods of record-keeping.
Scheduled Training
Scheduled Training

Human Rights and Zero Tolerance: VET CPD Program Interactive Workshop

This interactive workshop is designed to bring about an understanding of human rights and zero tolerance in a disability context, presented by Chris Kane and Meaghan O’Shannessy from NDS.

The Stress of COVID-19 in the Disability Sector

This webinar, offered by NDS in partnership with SACS Consulting, is designed to help people understand and manage the impacts of stress particularly arising from the COVID-19 pandemic.

CEOs' Meeting 2020 - Virtual Conference

Colourful banner with figures of people in a circle and text reading 'CEOs Meeting 2020, 7 to 8 December, Melbourne Convention and Exhibition Centre'
Location: Virtual Conference
Date: 7/12/2020 to 8/12/2020
Program and registration

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Sponsor and Exhibitor Supporter Kit

NDS is excited to announce that this year's CEOs' Meeting will be an interactive virtual experience! Our annual flagship conference will deliver a comprehensive two-day program tailored to CEOs and senior leaders of 2020, with the majority of sessions being live streamed to support active discussion and engagement.

Note: This conference is for NDS Organisational Members and Organisational Associates only. Industry Supporters are not eligible to attend.

Event details

Date: 7 - 8 December 2020
Location: Virtual Conference


High-profile speakers will include the Minister for the NDIS, the Hon. Stuart Robert MP, Shadow Minister for the NDIS, the Hon. Bill Shorten MP, NDIA CEO Martin Hoffman, and NDIS Quality and Safeguards Commissioner, Graeme Head, who will discuss the regulator’s role in the disability sector, and a royal commission panel.

NDS CEO, David Moody, will also launch NDS’s annual flagship report, the State of the Disability Sector, on the first day of the conference. This report provides the findings from our Annual Market Survey and offers analysis and critique of service provision in the past year.

All presentations will be available on-demand for 12 months after the conference.

Leaders will also have an opportunity to register for two leadership masterclasses on the topics of ‘Agile Leadership’ or ‘Resilience and Emotional Intelligence’.

Confirmed Speakers

Marie Johnson

Kenneth Jenkins Oration - Human rights and innovation: what extreme conditions can teach us

Marie Johnson, CEO, Centre for Digital Business

Bernard Salt

Disability services in a post-COVID world

Bernard Salt, Demographer, Managing Director, The Demographics Group

John Daley

After the plague: how COVID-19 is shifting the world-views of governments and people

John Daley, Senior Fellow, Grattan Institute

Jenny Lay Flurrie

Accessibility at Microsoft

Jenny Lay-Flurrie, Chief Accessibility Officer, Microsoft (USA)

Diana Ryall

Leadership and Innovation

Diana Ryall AM, Former Managing Director, Apple Australia

Interested in becoming a sponsor or exhibitor at this event? Download our Supporter Kit to find out more.

Platinum Lumary  Gold Acc Logo Black Purple RGB  Silver NDSP logo stacked Main colourway


Health Metrics     HESTA Logo Industry LockUp RGB     Rohling International     StreetFleet


Lumary is Australia’s leading healthcare platform for the disability and aged care industries. Powered by the world’s number 1 SaaS cloud platform Salesforce, our end-to-end care and workflow management system brings together NDIS and HCP stakeholder management and business workflow in a single, commercial integration model. With our healthcare platform, Lumary aims to empower and positively impact service providers to deliver value-based care for their communities.


Accenture is a leading global consulting firm with a long track record of helping organisations in the Australian health, social, disability and aged care sectors transform their organisations. We operate at the intersection of business and digital to combine real world experience, business and innovative technologies that deliver world class outcomes to providers and governments alike.

NDSP Plan Managers

NDSP Plan Managers are a registered NDIS provider in all Australian states and territories, providing NDIS Plan Management services. NDSP is a compassionate organisation made up of knowledgeable stakeholders, committed to providing innovative support services, within an inclusive and trustworthy environment.

Health Metrics

eCase software, by Health Metrics, is an NDIS-ready enterprise solution designed specifically for disability providers, providing a single platform that combines powerful functionality and ease of use. Easily manage and track support plans and funding from multiple funding sources. Understand rosters by date, staff and services and much more.


Here for you │ We're the industry super fund dedicated to people who provide some of the best health and community services in the world. With more than 860,000 members and $52 billion invested globally on their behalf, we've learned a thing or two about looking after our members. │ Issued by H.E.S.T. Australia Ltd ABN 66 006 818 695 AFSL No. 235249, Trustee of Health Employees Superannuation Trust Australia (HESTA) ABN 64 971 749 321. Before making a decision about HESTA products you should read the relevant Product Disclosure Statement (call 1800 813 327 or visit for a copy), and consider all relevant risks (

Rohling International

Rohling International brings People, Processes, and Systems together to make your business more efficient and effective, so you can focus on maintaining top-notch customer-centric services. We leverage our deep industry knowledge to provide Finance Strategy & Consulting, Business Effectiveness & Efficiencies, IT Strategy & Solutions and Project Delivery services.


AccessPay is a leading provider of salary packaging and employee benefits services to the Not for Profit sector. Our specialist guidance, together with our reliable, flexible and cost effective salary packaging services, delivers you tailored solutions and maximises benefit opportunities to support your organisation’s strategic and operational objectives.


BNG NGO Services Online

Breaking New Ground (BNG) is the leading provider of online solutions for Australian community services and health service providers, for quality and service standards, quality management systems and organisational capacity building.

We started as an organisational consulting practice to NFPs/NGOs and have evolved over the last 20 years in response to challenges faced by the sector. Our focus is now the delivery of online tools to streamline compliance, good practice and quality management.

Our Standards & Performance Pathways (SPP) platform is an online service for NGOs and service provider organisations, funding departments, assessors and peaks that carries all of the major Australian national and state community and health service standards. All of the standards are mapped to each other, providing an efficient way of completing multiple sets of standards through a single assessment process, thereby avoiding unnecessary duplication. In addition to providing integrated governance and management resources, SPP saves organisations up to 80% of the time spent on quality standards assessment preparation and compliance reporting.

Over 1,500 organisations use SPP, including portal relationships with a number of government departments at both Commonwealth and State/Territory levels, as well as with industry sector peak bodies.


Centro ASSIST helps disability service providers cost effectively comply with the NDIS Practice Standards. Our main service offering includes an award-winning quality management system, ready-made policies and processes and ongoing support. Our additional offerings include an employee Knowledge testing module, and Internal Audit system.


Making your organisation that much stronger financially which leaves you to focus on achieving mission critical outcomes and building an even longer-lasting, more sustainable business.

By helping you prosper, day to day, month to month, year on year, we know what works – in accounting, financial management and control, better understanding your numbers, leadership, culture, productivity, people resources and more – positively impacts the lives of thousands of adults and children in our communities all across Australia.

Civica Pty Ltd

Civica’s Carelink suite is an end-to-end client management and rostering solution used by over 70 disability service providers in Australia. Our products suit all types of users from a back office solution for managing complex rosters in a community or residential setting, to a smart phone app for care workers.

Gallagher Insurance Brokers

Gallagher is an international insurance brokerage, risk management and consulting firm. Our role is to help clients face their future with confidence by challenging conventional thinking and an unwavering commitment to service excellence. In conjunction with NDS and its members, Gallagher has developed specific solutions for the Disability Sector with tailored products for sole traders through to large organisations.


Our passion and vision is to improve the quality of the lives of people by contributing to safeguarding the delivery of healthcare and human service supports. In so doing we hope to contribute to making our healthcare organisations and communities stronger.

HDAA is an audit and assessment agency committed to the very best in service delivery, and we provide a full range of assessment services across Australia for Human Services and Health providers. Our programs include NDIS Certification and Verification, the Human Services Quality Framework (Queensland), the Human Services Scheme (Victoria), the National Standards for Mental Health Services, ISO 9001 and more. We pride ourselves in designing services that meet the expectations of providers while also meeting the standards relative to their organisation.

Health Q Consulting

We are NDIS performance experts. Health Q provides commercial and strategic thinking to deliver actionable and practical insights and recommendations that will make a difference. We like solving problems. Areas of focus: Performance and strategic innovation NDIS business models & benchmarking Specialist disability accommodation Decision support and business case development

ONCALL Group Australia

ONCALL is recognised as the leading labour hire Disability Casual Staff Services provider in Victoria. We have been providing responsive, reliable and flexible workforce solutions to the sector for over 15 years. We have joined with Pemba Capital Partners to expand our specialist services nationally in 2020 so let’s talk about how ONCALL can support your operations.


PwC works with businesses, Government and the community to help Australia continue to thrive and grow. We deliver quality in audit, assurance, consulting and tax services to more than 5,000 clients and we are part of a network of firms in 158 countries with over 250,000 people.

Our purpose is to build trust in society and solve important problems.

We have hands on experience in the disability sector and have a deep understanding of the many challenges faced by providers. We know that providers experience difficulty in meeting operational and financial targets, while maintaining a culture that is focused on delivering high quality and safety. As such, we have developed a number of products to overcome these challenges.

We believe the most important problems are better solved together. PwC is a powerful multiplier of connections and innovation. It’s what we do best: connecting people, businesses, technology and ideas to solve important problems.

At PwC, we call this The Together Effect.


StreetFleet is the NDS Vehicle Fleet Partner providing specialised vehicle leasing and fleet management solutions to the Disability and Not For Profit Sectors. Australian owned and operated, StreetFleet has been helping disability service providers nationwide manage their fleets for over two decades with solutions in accessible transport, fleet optimisation, purchase and disposal and novated leasing for employees.

Virtual IT Group

We don’t want to be just another vendor for our clients, we want to partner and grow with them along their journey.

Virtual IT Group represents a cultivated passion to industry leading expertise and frontline innovation through our assiduity to technology. How do we do this? We provide tailored management services and support of your network, infrastructure, applications and security.

At Virtual IT Group, we’re challenging the status quo of what it means to deliver ICT services to a business. Which is why year on year we have grown, matured, and achieved as a team. Our delivery model is tailored to each individual client managing everything from internet service to staffer’s desktop and everything in between.

Contact information

For any enquiries, please contact Anneka Hancock, Conference & Events Assistant, 02 9256 3192,