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Behaviour Support Practitioner Workshop Series for 2020-2021: Workshop Four

NDS invites Behaviour Support Practitioners to a series of four free professional development workshops.

DES: How are we going, and where are we going?

NDS would like to invite Queensland disability employment providers to hear the latest trends and future forecasting with Jason McKey. 
Online Event
Online Event

Prevention and Management of Aggression in Community Care Services, WorkSafe Project Outcomes

Briefing on the outcomes of the WorkSafe project, Prevention and Management of Aggression in Community Care Services by Kath Jones, Senior Inspector WorkSafe Service Industries and Specialists Directorate.

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Sustainable Service under the NDIS

This 30-minute eLearning module provides insights into the commercial NDIS environment and how to make commercially sound decisions while providing high-quality support to clients.

Working with People with Disability

This 30-minute eLearning module introduces frontline staff to the principle of providing support to people with disability. Crucial knowledge for everyone in the disability services sector.

Workforce Essentials e-Learning Library

NDS, in partnership with etrainu has aggregated a large range of resources, tools and products for the disability sector so that you can train your workforce online, anytime and from anywhere.

Zero Tolerance suite of resources for Organisations

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Location: eLearning
Date: 1/01/2021 to 31/12/2021
Register now

Zero Tolerance

Zero Tolerance is an initiative led by NDS in partnership with the disability sector.  It assists disability service providers to understand, implement and improve practices, which safeguard the rights of people they support.

The Zero Tolerance commitment is a commitment to recognise, raise and respond to any deviation from the human rights of people using disability services. It is a personal and organisational commitment to always have our eyes open and always be doing better to support rights.

Built around a national evidence-based framework, Zero Tolerance is

  • a way for organisations to understand actions they can do to prevent and respond to abuse, neglect and violence of people with disability
  • a clear message that abuse, neglect and violence are not okay
  • a way of thinking about abuse as a human rights issue not a disability issue
  • an organisational and personal commitment to act on:
    • anything that makes a person with disability be or feel unsafe
    • anything that doesn’t support a person’s human rights
    • anything that we could be doing better
  • a collection of resources to educate and train staff at all levels to understand their responsibilities in preventing and responding to abuse
  • a way of working collaboratively within and outside the disability sector to prevent and respond to abuse.

Organisational access to Zero Tolerance suite of resources

Organisations are able to purchase access to the suite of Zero Tolerance tools and resource files in order to host internally on your own LMS. These tools and resources will assist you to educate and train staff at all levels to understand their responsibilities in preventing and responding to abuse. 

These files include:

  • Human Rights and You – eLearning (SCORM), supporting workbook and video
  • Positive Cultures Films - videos
  • Recognising Restrictive Practices - videos
  • Responding to Abuse - videos
  • Safeguarding for Boards- videos and resource booklet
  • Speaking up about Safety - report
  • Trauma Informed Support films - videos
  • Understanding abuse – eLearning (SCORM), video learning bites, worksheets, pdf resources and guide for supervisors
  • Foundations of Positive Behaviour Support - films


$760 plus GST to purchase the NDS Zero Tolerance suite of tools and resources to host on your own Learning Management System.

As we create more modules for the Zero Tolerance suite they will be available to purchase additionally for a fee of $95 plus GST. Please contact  if you have any queries.

Contact information

For any enquiries, please contact Learn and Develop on . For technical support with the eLearning training platform, please contact