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National DES Community of Practice

Event start date: 28/11/2023
NDS invites members to join the National DES CoP, a peer-led forum covering areas affecting DES providers and their employees.

Professional Boundaries: Building and Maintaining Right Relationships

Event start date: 29/11/2023
This course will teach you the value of professional boundaries and behaviour, step you through what this looks like, and guide you to help staff build and maintain the “right relationship” with...

NDS Victoria Regional Members Hot Topics Update, In-person Event

Event start date: 29/11/2023
NDS Victoria is hosting an in-person Hot Topics event for NDS Members in three regional areas, with presentations and discussion about key issues impacting Victorian service providers.

Related events

NDS Support Coordination Network

Event start date: 6/12/2023
The Support Coordination Network focuses on sharing practical advice amongst support coordinators and professionals working in other key operational roles in disability organisations.

National Disability Awards Ceremony

Event start date: 11/12/2023
Celebrate the significant contribution of individual workers and teams who support people with disability to achieve their goals at the upcoming National Disability Awards.

SDA Network

Event start date: 13/12/2023
NDS invites SDA and SIL providers to attend this meeting to discuss current issues and concerns with the Specialist Disability Accommodation operating environment in Victoria.

Lean Transformation In-house Workshop Two: The Basics of Lean Problem Solving and Improvement

Banner reads: Lean Transformation Workshop alongside the Lean Enterprise Australia logo
Location: At your organisation/Zoom
Date: 31/12/2025

Available now - secure your booking for 2023.

In partnership with Lean Enterprises Australia, NDS is proud to offer The Basics of Lean Problem Solving and Improvement as part of a suite of workshops for strategic leaders and managers.

Some people think about lean as a set of tools to remove waste, but lean is much more than that – it is a complete management and improvement system that combines a lean mindset, set of practices and tools. This combination is what sets lean apart from other improvement models.

The Basics of Lean Problem Solving and Improvement can either be done as a stand-alone workshop or as a program comprised of the following three workshops (delivered in two three-hour sessions across two days):

  1. The Basics of Lean Thinking and Practice (2 x 3-hour sessions)
  2. The Basics of Lean Problem Solving and Improvement (2 x 3-hour sessions)
  3. The Basics of a Lean Management System (2 x 3-hour sessions)

These workshops are based on the Lean Transformation Model (adapted by John Shook, President of Lean Global network) with five key elements that must be addressed in any transformation.

Workshop Two: The Basics of Lean Problem Solving and Improvement

This workshop, split into two sessions delivered one week apart, is highly interactive with simulations and activities. During this workshops participants will examine:

  • Types of problems
  • Structured problem solving
  • Small step improvement
  • Solving problems in teams using value stream mapping
  • Creating an environment and culture for solving problems
  • Complimentary analysis and ‘future state’ tools for improving flow and quality.

Workshop Outcomes

Through theory, case studies, simulation and exercises participants will gain:

  • a basic understanding of problem types and a tool for triaging problems
  • a basic appreciation of how to undertake small step improvement and team problem solving
  • a basic understanding of A3 thinking and the uses and components of an A3
  • a basic understanding of the requirements needed to create an effective system for Lean problem solving and improvement
  • a basic understanding of commonly used tools for improving flow and quality.

Who should attend?

NDS recommends that strategic leaders and managers are most suited to attend.

Minimum participants: 8
Maximum participants: 20


In house delivery by two facilitators - pricing is per organisation

  • NDS Member $4,140 plus GST
  • Non Member $5,540 plus GST

10 per cent discount is available for booking multiple workshops (all costs are GST exclusive)

1 x workshop: Member $4,140; Non-member $5,540
2 x workshops: Member $7,452; Non-member $9,972
3 x workshops: Member $11,178; Non-member $14,958

Contact information

For any enquiries, please contact Learn and Develop at submit enquiry/feedback, show phone number