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Behaviour Support Practitioners Community of Practice

Event start date: 6/03/2024
Behaviour support providers from around Australia are welcome to join NDS’s BSP CoP - a place to connect with colleagues to discuss common issues, NDIS requirements, share resources and PD opportunities.

NDS New South Wales Quality Network

Event start date: 6/03/2024
The New South Wales Quality network is an NDS member-exclusive network focused on quality in the disability sector.

Preventing Adverse Events and Medication Incidents: WA Quality and Safeguards Sector Readiness Project

Event start date: 6/03/2024
Discuss the importance of setting up your environment and systems to create a culture of safety every day.

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Productive Conflict In-house Workshop

close up of two people shaking hands
Location: At your organisation/Zoom
Date: 31/12/2099

Available now - secure your booking for 2024.

Would you like to improve your conflict resolution skills? Would you like to learn about health conflict and how to respond productively?

This workshop is designed to enhance conflict resolution skills by examining what conflict is and how conflict affects people. You will explore positive and negative conflict and decide how conflict can be dealt with in your work and personal life. The workshop will examine some basic communication strategies and will promote the development of negotiation and influencing skills.

We will take a look at some of the deeper psychological drivers of our behaviours in conflict and why we use some of the dysfunctional behaviours we exhibit within the workplace.

Examples include:

  • Arguing
  • Belittling
  • Becoming overly dramatic
  • Becoming hypercritical
  • Revenge and looking to even the score
  • Sarcasm
  • Stonewalling and becoming non-receptive
  • Withdrawing and clamming up
  • Defensiveness
  • Dismissing opinions
  • Drama
  • Overpowering
  • Exaggerating the problem

Who should attend?

This workshop is for anyone who would like to improve their conflict resolution skills. 

Participant size: 12 to 20 participants welcome

Cost:

This program is designed to be customised to your workplace and this outline forms part of the key content. Other content may be added following the initial consultation to suit your needs.

Full day workshop in-house (per organisation):

  • NDS Member: $3560
  • Non Member: $4760

All workshops are delivered face to face or via zoom depending on travel restrictions resulting from the pandemic

Contact information

For any enquiries, please contact Learn and Develop on  submit enquiry/feedback, show phone number