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Online Event

Live Webinar for Small Businesses: Understanding Digital Transformation

This session will focus on the introduction to digital transformation and why it is important in the disability sector.
One Day Seminar
One Day Seminar

Lean Thinking and Practice Workshop

NDS invites Strategic Leaders and Managers to this two-part workshop on Lean Thinking and Practice, based on the global Lean Transformation Model.
Sector Meeting
Sector Meeting

Training Providers Community of Practice

This Community of Practice will support registered disability service providers and Registered Training Organisations (RTOs) on matters relating to training and development.

Related events

Online Training
Online Training

Human Rights and You e-Learning Program

Human Rights and You is a national video-based e-learning program for disability support workers about why human rights matter when supporting people with disability.

NDIS Simple Financial Management

two people having a discussion in front of a laptop
Location: National (Online)
Date: 16/07/2019 to 30/06/2020

NDIS Simple Financial Management is an online training program designed to support providers operating in an NDIS environment to understand the financial levers that underpin sustainability of their organisation.

This series acknowledges that support leaders “signed up to make a difference – not a profit”. It also acknowledges that they are busy people who tend to focus on the urgent because they don’t always have time for the important. The series of webinars explores key financial levers and provide simple worked examples, questions, models and templates.

Explores cash flow and working capital in the context of NDIS transition, and for many other projects and purposes.

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  • What is “cash”?
  • How much do we have?
  • How much might we need for our NDIS transition?
  • How do our actions change possible outcomes?
  • What do we need to remember?

Explores corporate overheads, including how much is spent, what is important and what you should get for your spending.

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  • What is corporate overhead?
  • What should we get for our spending?
  • How much do we spend?
  • Why is it important?
  • How do our actions change possible outcomes?
  • What do we need to remember?

Worked Example

Things to Remember (a cheat sheet on Corproate Overheads) [PDF | Word]

Explores how much you make on each support type, how growth impacts on profitability and how we can achieve good growth together.

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  • What is support margin?
  • What is volume growth?
  • How do different NDIS products impact margin and growth?
  • How much do we make on each support?
  • How do we achieve good growth?
  • How do our actions change possible outcomes?
  • What do we need to remember?

Things to Remember (a cheat sheet on Support Margins and Growth) [PDF | Word]

Explores what supports are offered and how to improve these.

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  • What is smart support design?
  • Why is it important?
  • What support types do we currently offer?
  • How can we improve the supports we offer?
  • What do we need to remember?

Things to Remember (a cheat sheet on Smart Product Design [PDF | Word]

Explores management of risks in NDIS delivery.

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  • What are the exception reports and audit controls?
  • Why are they important?
  • What are the biggest risks in our NDIS delivery?
  • What protections are in place?
  • Who manages these risks?
  • What do we need to remember?

Explores levers for change and how to change to break even.

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  • How do I charge loss-making supports to break-even?
  • What are the levers for change?
  • How do I actually change levers?
  • How do these levers affect satisfaction and outcomes?
  • What do I need to remember?

This program is delivered by Insight First, Tim Flowers, Principal and Elton Teh, Consultant.

Tim Flowers has extensive experience with all facets of the risk, economic management and change requirements of not-for-profit entities. His area of specific expertise is managing risk and change through the marketisation of human services embracing NDIS transition, ADE reform, DES reform, aged care deregulation and community health changes driven by the Productivity Commission blueprint. His recent sector experience includes advisory and audit work for many disability, health and aged care providers in Victoria, New South Wales and Queensland.

Contact information

For any enquiries, please contact Elise Garraway on 0383414305, or at